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Problems with the ice/water dispenser
Issue Possible fault Solution
The ice maker is
not producing
any ice.
When the appliance is turned on for the very first time, it can
take up to 10 hours for the first ice cubes to drop out of the ice
cube maker and collect in the container.
The appliance is not turned on. Check that the appliance
is switched on.
The water supply line was not
primed (purged of air) before the
appliance was used for the first
time.
Contact Miele.
Check if:
– the Ice/Water dispenser is
switched on.
– the Safety Lock is turned on.
– the water supply line is open.
– there are ice cubes stuck
together and blocking the exit.
– the ice cube container is in the
right position.
– the freezer compartment
temperature is too high.
–
the water pressure is too low. The
water pressure must be between
25 and 80 psi (1.7-5.5 bar).
See "Ice/Water
Dispenser" and/or
"Plumbing" for more
information.
Check whether the correct water
valve has been installed.
Self-tapping valves and
3
/
16
" (4.76 mm) saddle
valves reduce the water
pressure and can block
the pipe.
Check if the Anti-clumping feature
is activated. This will ensure that
crushed ice or ice cubes do not
freeze together.
See "Anti-clumping".
Frequently asked questions
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