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Unsatisfactory washing result
Problem Possible cause Remedy
The dishes are not
clean.
The dishes were not loaded
correctly.
See notes in "Loading the
dishwasher"
The programme was not
powerful enough.
Select a more intensive
programme. See
"Programme chart".
There is some stubborn
soiling although most of the
crockery is only lightly soiled
(e.g. with tea stains).
Use the "Adjust sensor wash"
function (see "Additional
functions").
Not enough detergent was
dispensed.
Use more detergent, or
change your detergent.
Items are blocking the path
of the spray arms.
Rearrange the items so that
the spray arms can rotate
freely.
The filter combination in the
base of the wash cabinet is
not clean or is not correctly
fitted. This may cause the
spray arm jets to get
blocked.
Clean and/or fit the filter
combination correctly. Clean
the spray arm jets. See
"Cleaning and care".
The non-return valve is open
and blocked. Dirty water has
flowed back into the wash
cabinet.
Clean the drain pump and
the non-return valve. See
"Cleaning the drain pump
and non-return valve".
Smearing appears
on glassware and
cutlery, there is a
bluish sheen on
the surface of
glassware; film can
be wiped off.
The rinse aid dosage is set
too high.
Reduce the dosage. See
"Before using for the first
time".
Problem solving guide
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