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Problem Possible fault Solution
Glasses have a
brown or blue
discoloration; film
cannot be wiped off.
Detergent deposits. Change detergent right
away.
Glasses are dull and
discolored; film
cannot be wiped off.
Glasses are not dishwasher
safe. The surface is
affected.
There is no remedy.
Only use dishwasher safe
glasses.
Tea or lipstick stains
have not been
completely removed.
The wash temperature of
the selected program was
too low.
Select a program with a
higher wash temperature.
The detergent has a low
bleaching effect.
Use a different detergent.
Plastics are
discolored.
Natural dyes e.g. from
carrots, tomatoes or
ketchup may be the cause.
Not enough detergent was
used to break down natural
dyes.
Use more detergent (see
"Detergent").
Discoloration is permanent.
There are rust stains
on cutlery.
The affected items are not
corrosion resistant.
There is no remedy!
Use only dishwasher safe
cutlery.
No program was run after
refilling salt. Salt residuals
got in the wash cycle.
Start the "Express" program
without a load after refilling
salt.
The salt container lid was
not screwed on properly.
Reseat it making sure it
screws back on correctly.
Frequently asked questions
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