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Problem Possible cause Remedy
Glassware is dull and
discoloured; film cannot
be wiped off.
Glassware is not
dishwasherproof. The
surfaces are affected.
There is no remedy.
Purchase glassware
which is dishwasher-
proof.
Tea or lipstick stains
have not been
completely removed.
The wash temperature of
the selected programme
was too low.
Select a programme with
a higher wash
temperature.
The bleaching effect of
the detergent used is too
low.
Use a different type of
detergent.
Plastic items are
discoloured.
Natural dyes e.g. from
carrots, tomatoes or
ketchup may be the
cause. The amount of
detergent used or its
bleaching effect was not
sufficient to deal with
natural dyes.
Use more detergent, see
"Operating the
dishwasher".
Discolouration is irrever-
sible.
There are rust stains on
cutlery.
The salt reservoir cap has
not been screwed on
correctly.
Replace it making sure it
screws back on correctly.
The affected items are not
corrosion resistant.
There is no remedy.
Purchase cutlery which is
dishwasher-proof.
The "Pre-wash"
programme was not run
after dishwasher salt was
added. Traces of salt
have got into the wash
cycle.
Always run the "Pre-wash"
programme after adding
dishwasher salt.
Problem solving guide
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