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Problem Possible cause Remedy
The freezer section
door cannot be
opened several
times in
succession.
This is not a fault. The
suction caused by opening
and closing the door
several times in succession
is preventing it from
opening. Wait a few minutes
and then try again. It should
now open without force.
This is normal and does not
require attention.
Food has frozen
together.
The packaging used was
not dry when put into the
freezer section.
^
Use a blunt instrument,
e.g. a spoon handle or
plastic scraper, to prise it
apart carefully.
You cannot switch
the appliance off.
The lock has been
activated. The 0 symbol will
appear in the display.
^ Deactivate the lock (see
"Selecting settings - To
deactivate the lock").
The external side
panels of the
appliance feel
warm.
This is not a fault. The
warmth created by the
evaporator is used to
prevent condensation.
This is normal and does not
require attention.
The floor of the
refrigerator section
is wet.
The condensate drain hole
is blocked.
^
Clean the condensate
channel and drain hole.
Problem solving guide
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