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Repairs should be carried out only by an authorized technician in
accordance with local and national safety regulations. Unauthorized repairs
could cause injury or appliance damage.
Problem Possible cause Solution
Burners do not heat
up when turned on
The circuit breaker has
tripped.
Check whether a fuse is
blown. If the problem
persists contact Miele.
The appliance turns
off during use.
The operating time for one
burner was too long.
See "Overheat protection".
The heating element
turns off then on
again.
Power levels 1 to 8: not a
fault.
This turning on and off of
the heat is normal.
It is activated by the
electronic heat output
control (see "How the
burners operate").
Output level 9: Fault.
The "overheat protection"
has triggered.
Once the ceramic surface
has cooled down
sufficiently, the heating
element will turn on again
automatically.
When the heating
element is turned on,
the contents do not
start cooking.
Large amounts of food are
being heated.
Start cooking at a high
power level, then switch
back manually.
The cookware conducts
heat poorly.
See "Cookware".
Frequently asked questions
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