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Repair service
Whether you contact us for repairs or orders, please always state the serial number
(FN) and the name of the appliance. Enter these details below and also on the service
sticker on the appliance itself. Stick this in a conspicuous place or in your telephone
agenda.
You will also find said details on the certificate of guarantee, the original sales invoice
and the identification plate of the appliance.
A Remove metal grease filter.
– The identification plate is located on the inside left of the appliance.
If the appliance is not working properly, contact your nearest V-ZUG LTD service centre
using freephone 0800 850 850 and stand in close proximity to the appliance.
Queries, orders, service agreements
For administrative or technical queries or problems, as well as for ordering spare parts
and accessories, please contact our head office in Zug on tel. 041 767 67 67.
As regards the maintenance of all our products, when the warranty expires you have
the option of taking out a service agreement. We will be happy to send you the
necessary forms.
The troubleshooting section will help you to carry out small
repairs yourself, saving you the time and trouble of calling
out a service engineer and the cost that goes along with it.
FN
Appliance