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moffatappliances.ca
Problem Possible Causes What To Do
Refrigerator No power at outlet. • Replace fuse or reset the breaker.
compartment light
Light bulb burned out or loose. • See Replacing the light bulbs.
does not work
Door does not Leveling legs need adjusting. • See Installing the Refrigerator.
close by itself
Freezer door This is normal if, after popping • This indicates that there is a good seal on the freezer
pops open when open, the freezer door door. If the freezer door does not automatically close
refrigerator door closed on its own. after popping open, then see the Problem: Door does
is closed not close by itself, above.
Hot air from bottom Normal air flow cooling
of refrigerator motor. In the refrigeration
process, it is normal that
heat be expelled in the
area under the refrigerator.
Some floor coverings will
discolor at these normal
and safe temperatures.
Food freezing in Food too close to the air vent • Move the food away from the air vent.
the refrigerator at the back of the refrigerator.
Refrigerator control is set • Move the refrigerator control to a warmer
too cold. temperature setting one increment at a time.
Orange glow Defrost heater is on. • This is normal.
in the freezer
Handle is loose / Handle needs adjusting. • See Attach the fresh food door handle and Attach the
handle has a gap Freezer door handle sections for detailed instructions.
Basket sticks or jams Basket is too full. • To open: remove some of the products from
when opening or the basket when opened as far as possible.
closing Readjust the products left in the basket and
try to open the basket again.
• To close: readjust products in the basket or remove
any product that is above the rim of the basket and
close the basket.
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