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● This guarantee is in addition to your
statutory and other legal rights.
Home visits are made between 8.30am and
5.30pm Monday to Friday. Visits may be
available outside these hours in which case a
premium will be charged.
Exclusions
This guarantee does not cover:
● Damage or calls resulting from
transportation, improper use or neglect, the
replacement of any light bulbs or removable
parts of glass or plastic.
● Costs incurred for calls to put right an
appliance which is improperly installed or
calls to appliances outside the United
Kingdom.
● Appliances found to be in use within a
commercial environment, plus those which
are subject to rental agreements.
● Products of Moffat manufacture which are
not marketed by Moffat.
European Guarantee
If you should move to another country within
Europe then your guarantee moves with you to
your new home subject to the following
qualifications:
● The guarantee starts from the date you first
purchased your product.
● The guarantee is for the same period and to
the same extent for labour and parts as
exists in the new country of use for this
brand or range of products.
● This guarantee relates to you and cannot be
transferred to another user.
● Your new home is within the European
Community (EC) or European free Trade
Area.
● The product is installed and used in
accordance with our instructions and is only
used domestically, i.e. a normal household.
● The product is installed taking into account
regulations in your new country.
Before you move please contact your nearest
Customer Care centre, listed below, to give
them details of your new home. They will then
ensure that the local service Organisation is
aware of your move and able to look after you
and your appliances.
France Senlis +33 (0) 3 44 62 29 29
Germany Nurnberg +49 (0) 800 234 7378
Italy Pordenone +39 (0) 434 39 4700
Sweden Stockholm +46 (0) 8 672 53 90
UK Luton +44 (0) 8705 950 950
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