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Registering Your
Two Year Guarantee
Your standard one year guarantee
is extended for an additional 12
months when you register the
product within 28 days of purchase
with Morphy Richards. If you do
not register with Morphy Richards
within 28 days, your product is
guaranteed for 1 year. To validate
your 2 year guarantee register with
us online at
www.morphyrichards.co.uk
N.B. Each qualifying product needs
to be registered with Morphy
Richards individually.
Please note that the 2 year
guarantee is only available in the
UK and Ireland. Please refer to the
one year guarantee for more
information.
Your One Year
Guarantee
It is important to retain the retailer’s
receipt as proof of purchase.
Staple your receipt to this back
cover for future reference.
Please quote the following
information if the product develops
a fault. These numbers can be
found on the base of the product.
Model no.
Serial no.
All Morphy Richards products are
individually tested before leaving
the factory. In the unlikely event of
any appliance proving to be faulty
within 28 days of purchase, it
should be returned to the place of
purchase for it to be replaced.
If the fault develops after 28 days
and within 12 months of original
purchase, you should contact the
Helpline number quoting Model
number and Serial number on the
product, or write to Morphy
Richards at the address shown.
You may be asked to return a copy
of proof of purchase.
Subject to the exclusions set out
below (see Exclusions), the faulty
appliance will then be repaired or
replaced and dispatched usually
within 7 working days of receipt.
If, for any reason, this item is
replaced during the 1 year
guarantee period, the guarantee on
the new item will be calculated
from original purchase date.
Therefore it is vital to retain your
original till receipt or invoice to
indicate the date of initial purchase.
To qualify for the 1 year guarantee,
the appliance must have been used
according to the instructions
supplied. For example, crumb trays
should have been emptied
regularly.
Exclusions
Morphy Richards shall not be liable
to replace or repair the goods
under the terms of the guarantee
where:
1
The fault has been caused or is
attributable to accidental use,
misuse, negligent use or used
contrary to the manufacturer’s
recommendations or where the
fault has been caused by power
surges or damage caused in
transit.
2
The appliance has been used on a
voltage supply other than that
stamped on the products.
3
Repairs have been attempted by
persons other than our service staff
(or authorised dealer).
4
The appliance has been used for
hire purposes or non domestic use.
5
The appliance is second hand.
6
Morphy Richards are not liable to
carry out any type of servicing
work, under the guarantee.
7
Plastic filters for all Morphy
Richards kettles and coffee makers
are not covered by the guarantee.
8
Batteries and damage from
leakage are not covered by the
guarantee.
• This guarantee does not confer any
rights other than those expressly
set out above and does not cover
any claims for consequential loss
or damage. This guarantee is
offered as an additional benefit and
does not affect your statutory
rights as a consumer.
The After Sales Division
Morphy Richards Ltd
Mexborough, South Yorkshire,
England, S64 8AJ
Helplines (office hours)
UK 0844 871 0944
Spare Parts 0844 873 0710
Republic of Ireland 1800 409 119
BM48268 MUK Rev4 11/09
For electrical products sold within the
European Community. At the end of the
electrical products useful life, it should not
be disposed of with household waste.
Please recycle where facilities exist. Check
with your Local Authority or retailer for
recycling advice in your country.
Morphy Richards products are intended for household use only.
Morphy Richards has a policy of continuous improvement in product
quality and design. The company, therefore reserves the right to change
the specification of it’s models at any time.