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TROUBLESHOOTING
TROUBLESHOOTING
Before determining any specific cause of a breakdown or abnormal operation of your
glasswasher, check that:
1. All switches are ON.
2. Wash arms are clean.
3. Scrap screen is properly positioned and clean.
4. Thermostat(s) are at their correct setting.
5. Sanitizer, detergent, and rinse additive dispensers are adequately filled.
6. All plumbing valves are open.
If a problem still exists, use the following table for troubleshooting.
CONDITION CAUSE SOLUTION
Machine will not start Door not closed .................................. Make sure door is fully closed
Main switch off, or unit unplugged .... Check disconnect or plug into outlet
Low or no water Main water supply is turned off ......... Turn on house water supply
Chemical not feeding No chemical in container..................... Replace or fill container
Feed tubes to/from chemical ............... Clear obstruction and flush
pump clogged with hot water
Screen on feed tube clogged................ Clean and replace
Tubing kinked or split ......................... Straighten or replace tubing
Water temperature Incoming water temperature................ Raise temperature to
is low when in use at machine too low 60°C/140°F for all machines
Insufficient pumped spray Clogged spray arm .............................. Clean
pressure Scrap screen full.................................. Must be kept clean and in place
Poor washing results Detergent dispenser not....................... Contact service agent
operating properly
Insufficient detergents......................... Check and fill
Contact detergent supplier
Detergent setting too low ................... Contact detergent supplier
Wash water temperature too low
.........
Check incoming water temp
Wash arm clogged
..............................
Clean wash arm
Improperly scrapped glasses ............... Check scrapping procedures
Ware being improperly........................ Use proper racks - do not overload
placed in rack racks
Improperly cleaned ............................. Unclog wash arms to maintain
equipment
proper pressure and flow conditions
Electric element has ............................ Clean and delime
soil/lime buildup
Machine overflows on
Wash pump impeller ........................... Remove pump assembly and clean impeller
to floor plugged with trash