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1716
Service and Maintenance
Replacement Parts
• Filters
For better tasting coffee and tea, we recommend that you use MR. COFFEE
®
brand
8-12 cup paper filters or MR. COFFEE
®
brand permanent filters. These filters are
available at most grocery stores.
• Decanters
You can usually purchase a replacement decanter from the store where
you purchased your coffeemaker. If you are unable to find a replacement,
please call 1-800 MR COFFEE (1-800-672-6333) in the U.S. and Canada for
information on where you can find a store that carries replacement decanters.
Repairs
If your coffeemaker requires service, do not return it to the store where you purchased
it. All repairs must be made by Sunbeam or by an authorized MR. COFFEE
® Service
Center. If you live in the U.S. or Canada, please call us at the following toll-free
telephone number to find the location of the nearest authorized service center:
1-800 MR COFFEE (1-800-672-6333)
Monday through Friday, 9
A
.
M
.– 6
P
.
M
., Saturday 9
A
.
M
.– 3
P
.
M
. Eastern Standard Time.
To assist us in serving you, please have the model number and date of purchase
available when you call. The model number is stamped on the bottom metal plate
of the coffeemaker.
Questions, Comments and Suggestions
We welcome your thoughts; please include your complete name, address
and telephone number when you write or e-mail us at:
Consumer Affairs Department
MR. COFFEE
A Product of Sunbeam Corporation
P.O. Box 948389
Maitland, FL 32794-8389
consumeraffairs@consumer.Sunbeam.com
You may also visit our website and discover the secret to brewing the
perfect cup of coffee. You’ll also find a rich blend of gourmet recipes,
entertaining tips and the latest information on MR. COFFEE
® products.
www.mrcoffee.com
One-Year Limited Warranty
Sunbeam Products, Inc. (“Sunbeam”) warrants that for a period of one year from the date of
purchase, this product will be free from defects in material and workmanship. Sunbeam, at
its option, will repair or replace this product or any component of the product found to be
defective during the warranty period. Replacement will be made with a new or
remanufactured product or component. If the product is no longer available, replacement
may be made with a similar product of equal or greater value. This is your exclusive warranty.
This warranty is valid for the original retail purchaser from the date of initial retail purchase
and is not transferable. Keep the original sales receipt. Proof of purchase is required to
obtain warranty performance. Sunbeam dealers, service centers, or retail stores selling
Sunbeam products do not have the right to alter modify or in any way change the terms or
conditions of this warranty.
This warranty does not cover normal wear of parts or damage resulting from any of the
following: negligent use or misuse of the product, use on improper voltage or current,
use contrary to the operating instructions, disassembly, repair or alteration by anyone
other than Sunbeam or an authorized service center. Further, the warranty does not cover
acts of nature, such as fire, flood, hurricanes and tornadoes.
Sunbeam shall not be liable for any incidental or consequential damages caused by the
breach of any express or implied warranty. Except to the extent prohibited by applicable
law, any implied warranty of merchantability or fitness for a particular purpose is limited in
duration to the duration of the above warranty. Some states, provinces or jurisdictions do
not allow the exclusion or limitation of incidental or consequential damages or limitation on
how long an implied warranty lasts, so the above limitations or exclusion may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights that vary from
state to state or province to province.
How to Obtain Warranty Service
Take the product to an authorized Sunbeam service center. You may obtain a list of service
centers and other repair/replacement instructions by calling 800 672-6333 or send an e-mail
to Consumeraffairs@consumer.sunbeam.com. Please include name, address, telephone
number, product model number and description of the problem.
DO NOT RETURN THIS PRODUCT TO THE PLACE OF PURCHASE
For product questions:
Sunbeam Consumer Service
P.O. Box 948389
Maitland, FL 32794-8389
Do not send product to the above address
©2001 Sunbeam Products, Inc. All rights reserved.
SUNBEAM
®
and MR. COFFEE
®
are registered trademarks of Sunbeam Products, Inc.