Citizservicemanual
51
T R O U B L E S H O O T I N G
7.2 Checklistformilkfrother
Themilkfrotherispart
oftheCitiz&milk
model.
Check Errorsymptoms
Measure/
repairwork
Furthermeasures/repair
work
1Checkmilkfrother
andaccessoryfor
visibledamage
1.1Lid/sealbrokenor
damaged
YESreplacelid/seal
NOcontinue
1.2Insidecoatingof
jugbadlyscratched
YESreplacemilkfrotherin
agreementwithcustomer
NOcontinue
YESinformcustomerhowto
cleanmilkfrother
1.3Whisksbrokenor
damaged
YESreplacewhisks
NOcontinue
4Placemilkfrother
onplatformcon
nector.
Attachwhisk.
Switchoncoffee
machine.
Pressstartbutton
briefly(hotmilk
preparation).
4.1Milkfrotherisnot
working(doesnot
function)
YESa)coffeemachineis
heatingup
YEScontinue
NOcontinuewithchecklistfor
coffeemachine
YESb)connectoronplatform
isok(testitwithanothermilk
frother)
YESreplacemilkfrother
NOreplaceconnectoronplat
form(see page73)
4.2Abnormalnoise
duringpreparation
YESreplacemilkfrother
NOcontinue
4.3Milkfrotherdoes
notswitchoffauto
matically
YESreplacemilkfrother
NOcontinue
4.4Insideofjugstays
cold
YESreplacemilkfrother
NOcontinue
5Pressstartbutton
foratleast2sec
(coldmilkprepa
ration)
5.1Startbuttonisnot
backlightedinblue
YESreplacemilkfrother
6Finalcleaning
(seepage40)
Noerrorsfoundaccordingto
checklist?
YESformoreinformation
pleasecontact
Nespresso
ServiceDivision
Endofchecklist