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troubleshooting
TROUBLESHOOTING YOUR OSTER
®
BURR MILL
10
Your Oster
®
Burr Mill has been carefully designed to give you many years
of trouble-free service. In the unlikely event that your new burr mill does
not operate satisfactorily, please review the following potential problems
and try the steps recommended BEFORE you call an Authorized Sunbeam
®
Service Center.
PROBLEM
THE UNIT DOES NOT
GRIND
THE COFFEE GROUNDS
ARE INSUFFICIENT
THE SIZE OF THE
GROUND COFFEE PARTI-
CLES IS NOT CONSIS-
TENT
POSSIBLE CAUSE
1. Timer has not been set
2. Hopper lid has been
opened
3. Ground coffee chamber is
not in position
4. Start button has not been
pressed
5. Unit is unplugged
6. There’s a power outage
7. Motor has overheated,
thermal fuse is broken
1. Timer setting is incorrect
2. Insufficient amount of
whole beans in hopper
3. Hopper lid opened during
operation
4. Ground coffee chamber
moved out of position
during operation
5. Top burr mill is not in
proper position
6. Unit and burr mill are not
clean
7. There is a foreign object
between the two burr
mills
1. Top burr mill is not in
proper position
2. Unit and burr mill are not
clean
3. There’s a foreign object
between the two burr
mills
4. Grind setting is not cor-
rect
SOLUTION
SET TIMER
CLOSE HOPPER LID
PLACE CHAMBER IN
PROPER POSITION
PRESS START BUTTON
PLUG UNIT IN
WAIT FOR POWER TO
BE RESTORED
CALL AUTHORIZED SUN-
BEAM
®
SERVICE CENTER
SET TIMER CORRECTLY
ADD BEANS TO HOPPER
CLOSE HOPPER LID
PLACE CHAMBER IN
PROPER POSITION
UNPLUG UNIT, PLACE
TOP BURR MILL IN PROP-
ER POSITION
CLEAN UNIT, UNPLUG IT
AND CLEAN BURR MILL
UNPLUG UNIT AND
CAREFULLY DISLODGE
FOREIGN OBJECT
UNPLUG UNIT, PLACE
TOP BURR MILL IN PROP-
ER POSITION
CLEAN UNIT, UNPLUG IT
AND CLEAN BURR MILL
UNPLUG UNIT AND
CAREFULLY DISLODGE
FOREIGN OBJECT
TURN KNOB TO COR-
RECT GRIND SETTING