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Before Requesting Service
These things are normal:
The oven causes interference Some radio and TV interference might occur when you cook with the microwave oven.
with my TV. This interference is similar to the interference caused by small appliances such as
mixers, vacuums, blow dryers, etc. It does not indicate a problem with your oven.
Steam accumulates on the oven During cooking, steam and warm air are given off from the food. Most of the steam and
door and warm air comes from warm air are removed from the oven by the air which circulates in the oven cavity.
the oven vents. However, some steam will condense on cooler surfaces such as the oven door. This is
normal. After use, the oven should be wiped dry (see page 24).
The oven is not plugged in securely. Remove plug from outlet, wait 10 seconds and
re-insert.
Circuit breaker or fuse is tripped or Reset circuit breaker or replace fuse.
blown.
There is a problem with the outlet. Plug another appliance into the outlet to check if
it is working.
The door is not closed completely. Close the oven door securely.
Start Pad was not pressed after Press Start Pad.
programming.
Another program is already entered Press Stop/Reset Pad to cancel the previous
into the oven. program and enter new program.
The program is not correct. Program again according to the Operating
Instructions.
Stop/Reset Pad has been pressed Program oven again.
accidentally.
The Glass Tray is not positioned Take out Glass Tray and Roller Ring. Wipe with
properly on the Roller Ring or there a damp cloth and reset Roller Ring and Glass
is food under the Roller Ring. Tray properly.
The Roller Ring and oven bottom Clean these parts according to Care and
are dirty. Cleaning of your Microwave Oven
(see page 24).
The CHILD LOCK was activated. Deactivate LOCK by pressing Stop/Reset pad 3
times (see page 12).
Oven will not turn on.
Oven will not start cooking.
The Glass Tray wobbles.
When the oven is operating,
there is noise coming from the
glass tray.
The word “LOCK” appears in
the display window.
PROBLEM POSSIBLE CAUSE REMEDY
This displaying indicates a problem
with the microwave generation
system.
Please contact an authorised Service Center
(see page 28).
The oven stops cooking by
microwave and "H97" or "H98"
appears in the display window.
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