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Problem Solution
The machine has been
stored in a room that was
not frost-free.
Contact the Philips Consumer Care Centre in your country.
The SENSEO
\
coffee is not
strong enough.
Make sure that:
you have used the correct number of pods and have pressed the right
button. Use 1 pod in combination with the 1-cup pod holder q and the
1-cup button q. Use 2 pods in combination with the 2-cup pod holder
qq and the 2-cup button qq/w;
the coffee pod(s) have been placed properly in the centre of the pod
holder, to prevent water from escaping along the edge of the pod(s).
When you are using two coffee pods on top of each other, make sure
that the convex sides of both pods are pointing downwards and press
the pods lightly into the pod holder;
you have not used the same pod twice by accident;
the coffee in the pod is evenly distributed;
Ifyoupreferamorerobustavour,SENSEO
\
coffee pods with a
stronger blend are available.
The SENSEO
\
coffee is too
strong.
Ifyoupreferamilderavour,SENSEO
\
coffee pods with a milder blend
are available.
The coffee is not hot
enough.
Do not use cups that are too large, as they will cause the coffee to get
cold more quickly. When using cups, make sure they have a capacity of
5 oz. When using a mug, make sure it has a capacity of 10 oz..
Water and steam have
leaked from the bottom of
the appliance in a fast way.
Your SENSEO
\
machine has a technical malfunction and has drained all
water for safety reasons. The machine is blocked and does not function
anymore. For assistance, please visit our website www.senseo.com or take
the machine to a Philips service centre.
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