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Problem Cause Solution
The cooking process has not
started.
You have failed to press down the
control lever to start the cooking
process.
The inner pot is not properly in
contact with the heating element.
Make sure that there is no foreign
residue on the heating element.
The heating element is damaged. Take the appliance to your Philips
dealer or a service centre authorised
by Philips.
The rice is too
hard or too soft.
Not enough or too much water has
been added.
Add water according to the scale on
the inside of the inner pot (see
chapter Using the appliance).
HD4738/HD4733 only: You have set
the function selection slide to
Congee.
See chapter Using the appliance.
The rice is
scorched.
The rice has not been rinsed well. Rinse the rice until water runs clear.
The rice cooker
does not
automatically
switch to keep-
warm mode.
The temperature control is
defective.
Take the appliance to your Philips
dealer or a service centre authorised
by Philips.
HD4738/4733: You have set the
function selection switch to
CONGEE. At the end of the congee
cooking process, the rice cooker
does not switch to the keep-warm
mode.
ENGLISH 11