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SPECIFICATIONS
TROUBLESHOOTING TIPS
ATTENTION: Do not return this product to the store. For questions on operation, assembly or parts,
please contact us at www.greenwayhp.com or 1-866-253-0447.
WARNING: The Water Dispenser heats
and dispenses water to 201˚ F / 91˚ C
which can cause severe burns or
scalding.
DO NOT ALLOW CHILDREN TO USE
THE HOT WATER DISPENSING
BUTTON WITHOUT PROPER AND
DIRECT SUPERVISION.
Child Resistant
Safety Switch
8
PWD2635W-1
Output per hr:
Hot
1.3 gal / 5.0 L
Cool
0.1 gal / 0.4 L
Internal Tank Capacity:
Hot
0.16 gal / 0.6 L
Cool
0.2 gal / 0.8 L
Heating Temp (approx.): 201°F / 91°C
Cooling Temp (approx.): 42.8°F - 46.4°F / 6°C - 8°C
Power Consumption (Watts):
Hot
1200 W
Cool
65 W
Power Consumption (Amps):
Hot
10.5 A
Cool
1 A
Voltage
120 V
Problem Possible Cause Suggested Solution
Water dispenser
is leaking
Small pin hole or crack in the bottle, (common with
recycled water bottles).
Drain caps are not secure.
Water was poured directly into bottle support collar
and overflowed.
Possible air pocket.
Conduct water bottle leak test outlined
on page 4.
Ensure drain caps are secure.
Drain by pressing dispenser buttons.
Press several times to relieve air pocket and release
to re-set valve.
Water is not hot
or cold enough
All the water in the tank has been used.
The unit is unplugged.
KETTLE* Feature was not activated.
The circuit breaker in your home is tripped or the fuse
has blown.
Replace with full bottle and wait; 60 minutes for water
to cool, 3 minutes for water to heat (after activating
KETTLE* feature button).
Plug it into the outlet.
Activate KETTLE* Feature by pressing the button.
Reset the breaker or replace the fuse.
Water dispenser
is not dispensing
water
Empty water bottle.
Mineral deposits clogging tanks.
Possible air pocket.
Replace with full bottle and wait; 60 minutes for water
to cool, 3 minutes for water to heat (after activating
KETTLE* feature button).
See Cleaning the Inside of the Dispenser.
Push down on the dispenser buttons to prime the
unit.
Water dispenser
is noisy
Bottle making a gurgling noise as it fills the tank.
Water dispenser is uneven.
This is normal.
Make sure the dispenser is on an even surface that
can support its full weight.