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Troubleshooting
Hotplate ignition or hotplate burners faulty
Is the power on? Is the clock illuminated? If
not there maybe something wrong with the
power supply.
See ‘power supply’ section further on.
Are the sparker (ignition electrode) or burner
slots blocked by debris?
Is the burner trim correctly located?
Are the burner caps correctly located?
See the section entitled ‘Cleaning your
cooker’
Hotplate burners will not light
If only one or all the hotplate burners will not
light, make sure that the parts have been
replaced correctly after wiping or removing for
cleaning.
Check that there is not a problem with your
gas supply. You can do this by making sure
that other gas appliances you may have are
working.
Do the burners spark when you push the
button? If not check the power is on - is the
clock illuminated?
Grill Ignition faulty
Is the power on? Is the clock illuminated? If
not there maybe something wrong with the
power supply. See ‘power supply’ section
further on.
Grill not cooking properly
Are you using the pan and trivet supplied with
the cooker? Is the pan being used on the
runners, not the fl oor of the compartment? Is
the grill tray pushed fully back to stop?
Main Oven ignition faulty
Is the power on? Is the clock running? - if
not there may be something wrong with the
power supply. See the section on ‘Checking
the power supply’.
Check that the electrode and burner slots are
not blocked by debris.
Has the Timer been set to auto by mistake, or
after a power cut?
Has the Timer been set correctly but oven tap
not left OFF by mistake?
Is the key symbol (
) showing in the display?
See the Clock section of the instructions for
more information on the key lock feature of
the clock.
Main Oven - Food is cooking too slowly, too
quickly, or burning
Cooking times may differ from your previous
oven. The oven control settings and cooking
times are intended to be used only as a
guide. Individual tastes may require the gas
mark to be altered one gas Mark either way,
to get the results you want. Try cooking at
a higher shelf position and/or higher Mark.
Oven cooking times and temperatures may
need to be increased when other burners are
in use. Are the oven burner ports blocked with
spilt food?
Steam is coming from the Tall oven
When cooking foods with a high water
content (e.g. oven chips) there may be some
steam visible at the rear grille. Take care
when opening the oven door as there may be
a momentary puff of steam when the oven
door is opened. Stand well back and allow
any steam to disperse.
The Tall oven fan is noisy
The note of the oven fan may change as the
oven heats up - this is perfectly normal.
The knobs get hot when I use the oven or the
grill, can I avoid this?
Yes, this is caused by heat rising from the
oven or the grill, and heating them up. Don’t
leave the oven door open. Make sure that
the grill pan is pushed right back to the ‘back
stop’ when grilling.
Tall Oven Food is cooking too slowly, too quickly,
or burning
Cooking times may differ from your
previous oven. Check that you are using
the recommended temperatures and shelf
positions. See the ‘Oven cooking guide’
section of these instructions. The oven control
settings and cooking times are intended to be
used only as a guide. Individual tastes may
require the temperature to be altered either
way, to get the results you want. Try cooking
at a higher temperature setting.
The oven is not cooking evenly
Do not use a tin or baking tray larger than
340mm x 305mm in the main oven or 232mm
x 321mm in the Tall oven.
If you are cooking a large item, be prepared
to turn it round during cooking.