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Troubleshooting
Food is cooking too slowly, too quickly, or burning
Cooking times may differ from your previous oven. The oven control settings
and cooking times are intended to be used only as a guide. Individual tastes
may require the gas mark to be altered one gas Mark either way, to get the
results you want. Try cooking at a higher shelf position and/or higher Mark.
Oven cooking times and temperatures may need to be increased when other
burners are in use. Are the oven burner ports blocked with spilt food?
The oven is not cooking evenly
Do not use a tin or tray larger than 340mm x 305mm.
If you are cooking a large item, be prepared to turn it round during cooking.
If two shelves are used, check that space has been left for the heat to circulate.
When the baking tray is put into the oven, make sure the front edge is level with
the front of the shelf.
Check that the door seal is not damaged and that the door catch adjusted so
that the door is held firmly against the seal.
NB the seal is intended to have a gap at the bottom of the door
A dish of water when placed on the shelf should be the same depth all over.
(For example, if it is deeper at the back, then the back of the cooker should be
raised up or the front lowered). If the cooker is not level arrange for your
supplier to level it for you.
Oven not coming on when turned on manually
Is the power on? Is the clock illuminated? If not there may be something wrong
with the power supply. Is the clock flashing 0.00? If so set it to the correct time
of day. Has the Timer been set to AUTO by mistake? If AUTO is showing on the
clock display, press the ‘cook period’ button and reduce any set cooking time
showing to 0.00, with the (+) and (-) buttons. Press the
button twice. Are the
burner flames starting low and then rising to full height? If this does not solve
the problem contact a service person. Are the oven burner ports blocked with
spilt food?
Oven not coming on when automatic cooking
Timer set correctly but oven knob left OFF by mistake?
Oven temperature getting hotter as the cooker gets older
If turning the knob down has not worked or only worked for a short time then
you may need a new thermostat. This should be fitted by a service person.
Grill Ignition faulty
Is the power on? Is the clock illuminated? If not there maybe something wrong
with the power supply. See ‘power supply’ section further on.