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If none of these Trouble Shooting solutions are successful, contact
our Consumer Service Dept. at 888-881-8101 for further advice.
Symptom Possible Solutions
Rice is scorched.
Steam escapes
between Glass Lid
and Cooking Pot
during cooking.
Check between the Cooking Pot and
Heating Plate for any foreign substances.
Be sure the area is clean.
Be sure to wash the Cooking Pot after
each use.
Be careful not to add easily-scorched
ingredients such as sugar, to the recipe
before cooking.
Check between the Glass Lid and Cooking
Pot for foreign substances, including rice
kernels that may prevent the Glass Lid from
closing all the way. Be sure the area is clean.
Warmed rice
smells bad or
discolored.
For best results, don’t use the WARM
option with brown rice. The bran in
unrefined grains can “break down”
when kept at low heat for extended
periods of time, causing an
unpleasant smell and taste.
Make sure the Glass Lid is properly
centered in position over Cooking
Pot when using the WARM Mode.
Be sure to wash the Cooking Pot after
each use.
Make sure you don’t leave the
Rice Paddle or other plastics in the
Automatic Rice Cooker while it is
cooking or warming.
TROUBLE SHOOTING (Cont.)
2
ADDITIONAL IMPORTANT SAFEGUARDS
CAUTION HOT SURFACES: This appliance generates heat and
escaping steam during use. Proper precautions must be taken
to prevent the risk of burns, fires, or other injury to persons or
damage to property.
1. A person who has not read and understood all operating and
safety instructions is not qualified to operate this appliance. All
users of this appliance must read and understand this Owner’s
Manual before operating or cleaning this appliance.
2. Unplug from outlet when not in use and before cleaning. To
avoid electric shock, never immerse or rinse this appliance in
water or any other liquid.
3. If this appliance falls or accidentally becomes immersed in
water, unplug it from the wall outlet immediately. Do not reach
into the water!
4.When using this appliance, provide adequate air space above
and on all sides for air circulation. Do not operate this
appliance while it is touching or near curtains, wall coverings,
clothing, dishtowels or other flammable materials.
5. To reduce the risk of fire, do not leave this appliance
unattended during use.
6.If this appliance begins to malfunction during use, immediately
unplug the cord. Do not use or attempt to repair the mal-
functioning appliance!
7. The cord to this appliance should be plugged into a 120V AC
electrical wall outlet.
8. Do not use this appliance in an unstable position.
9. Do not use the Cooking Pot or Glass Lid if cracked or damaged.
10. Do not use the WARM Mode to reheat cold rice or other foods.
11. Avoid electric shock by unplugging the Rice Cooker before
washing or adding water.
12. Never plug in the Rice Cooker without first placing the Cooking
Pot inside the Heating Body.
13. To avoid burns, stay clear of the Steam Vent during cooking.
Also, wait for the Rice Cooker to cool down completely before
touching or cleaning the Heating Body and Glass Lid.
14. Never use the Cooking Pot on a gas or electric cooktop or on
an open flame.
15. Do not leave the plastic Rice Paddle or Rice Measuring Cup in
the Cooking Pot while the Rice Cooker is ON and in use.