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Troubleshooting _23
Troubleshooting
CHECK THESE POINTS IF YOUR DISHWASHER…
PROBLEM POSSIBLE CAUSE SOLUTION
Will not start.
The door is not closed completely. Check if the door is latched and closed
completely.
No cycle is selected. Select a proper cycle.
The power cable is not connected. Connect the power cable properly.
The water supply does not work. Check if the water supply valve is open.
The Control Panel is locked. Unlock the Child lock/unlock, (See page 11.)
A circuit breaker is open. Reset the circuit breaker.
It’s taking too long
with an operation or
cycle.
Cold water is being supplied. Check if the water supply line is connected
to a hot water supply.
(Additional time is required to heat cold
water.)
There are food
particles remaining
on dishes.
(Not cleaning
properly.)
You selected an inappropriate
cycle.
Select a cycle according to the number and
soil level of the dishes, as directed in this
manual.
The water temperature is low. Connect the water supply line to a hot
water supply.
For best performance, the temperature of
the supplied water should be 120 ˚F (49 ˚C).
Low water pressure. The water pressure should be between 20
and 120 psi (140 ~ 830 kPa).
The water is too hard. Use a commercial dishwasher cleaner.
Use high-quality, fresh detergent with a
rinse aid.
Dishwasher detergent was not
used.
Use automatic dishwasher detergent.
We recommend a powder or gel type
dishwasher detergent.
Detergent remains in the
dispenser.
Make sure large items such as cookie
sheets cutting boards, or containers, etc.
are not blocking the detergent dispenser
and preventing it from opening properly.
Rearrange the dishes so they do not
interfere with detergent dispenser
operation.
There is no rinse aid. Check the dispenser and add the rinse aid.
Use liquid type rinse aid.
A nozzle is clogged. Clean the nozzle.
The dishes are improperly loaded.
Too many dishes have been
loaded.
Rearrange the dishes so they do not
interfere with nozzle rotation and detergent
dispenser operation.
Load only an appropriate number of dishes.
Load your dishes as recommended. (See
page 16.)
05 Troubleshooting
DW7933LRASR-00141A-02_EN.indd Sec7:23DW7933LRASR-00141A-02_EN.indd Sec7:23 2012-09-05 12:09:122012-09-05 12:09:12