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44_ troubleshooting
troubleshooting
CHECK THESE POINTS IF YOUR MICROWAVE OVEN
PROBLEM SOLUTION
The display and/or the oven is
not working.
Make sure the plug is properly connected to a grounded outlet.
If the wall outlet is controlled by a wall switch, make sure the wall
switch is turned on.
Remove the plug from the outlet, wait ten seconds, and plug it in
again.
Reset the circuit breaker or replace any blown fuses.
Plug a different appliance into the outlet. If the other appliance
doesn’t work, call a qualified electrician to repair the wall outlet.
Plug the oven into a different outlet.
The display is working, but the
power won’t come on.
Make sure the door is closed securely.
Check if any packaging material or anything else is stuck in the door
seal.
Check if the door is damaged.
Touch Cancel twice and enter all the cooking instructions again.
Is the power going off before
the set time has elapsed?
If there was a power outage, the time indicator will display: 88:88.
If no power outage occurred, remove the plug from the outlet, wait
ten seconds, and plug it in again. Reset the clock and any cooking
instructions.
Reset the circuit breaker or replace any blown fuses.
Cooks food too slowly. Make sure the oven has its own 20 amp circuit line. Operating
another appliance on the same circuit can cause a voltage drop. If
necessary, move the oven to its own circuit.
Has sparks or arcing. Remove any metallic utensils, cookware, or metal ties. If using foil,
use only narrow strips and allow at least one inch between the foil
and the interior oven walls.
The turntable makes noise or
becomes stuck.
Clean the turntable, roller ring and oven floor.
Make sure the turntable and roller ring are positioned correctly.
Causes TV or radio
interference.
This is similar to interference caused by other small appliances,
such as hair dryers. Move your microwave (or appliance) away from
appliances, such as your TV or radio.
SMH9207_XAC-03686B_EN-01.indd 44 2010-02-20 3:55:45