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TROUBLESHOOTING
Is the power cord plugged in properly or has any power failure occurred?
Is the rice and water amount correct?
Are there any foreign objects sticking to the outer inner pot, temperature sensor, or heating element?
Is the rice stirred thoroughly after cooking?
Is the correct menu selected?
Is the power cord plugged in properly or has any power failure occurred?
Are there any foreign objects between the inner pot and inner lid?
Is the rice and water amount correct?
Are there any foreign objects sticking to the outer inner pot, temperature sensor, or heating element?
Is the rice stirred thoroughly after cooking?
Is the correct menu selected?
Is the rice and water amount correct?
Are there any foreign objects sticking to the outer inner pot, temperature sensor, or heating element?
Is the correct menu selected?
Is the rice washed thoroughly before cooking?
Is the rice and water amount correct?
Are there any foreign objects sticking to the outer inner pot, temperature sensor, or heating element?
Is the correct menu selected?
Is the power cord plugged in properly or has any power failure occurred?
Are there any foreign objects sticking to the outer inner pot, temperature sensor, or heating element?
Is the rice stirred thoroughly after cooking?
Is the rice washed thoroughly before cooking?
Is the power cord plugged in properly or has any power failure occurred?
Was the rice kept warm more than 12 hours?
Was the rice kept warm with spatula in inner pot? Was cold rice kept warm or cold rice added?
Are there any foreign objects between the inner pot and inner lid?
Is the rice and water amount correct?
Are there any foreign objects sticking to the outer inner pot, temperature sensor, or heating element?
Is the correct menu selected?
Is the rice washed thoroughly before cooking?
Are there any foreign objects between the inner pot and inner lid?
Is the rice and water amount correct?
Is the correct menu selected?
Is the rice washed thoroughly before cooking?
Are there any foreign objects between the inner pot and inner lid?
Rice does not cook.
• Plug or power cord is damaged, distorted, expanded, or discolored.
• Power cord or plug is warmer than normal.
• Power cord fits loosely or loses power.
• Overheated main body produces burning odor.
The power plug blades or plug surfaces are dirty.
Unplug the power cord and stop using the appliance immediately.
Contact Sanyo Fisher Service (See warranty, page 21)
Clean thoroughly.
Rice is hard or undercooked.
Rice is soft or sticky.
Rice is scorched.
Rice cooking takes too long.
Rice becomes hard, discolored
or develops an odor while in
KEEP WARM mode.
During cooking water boils over.
During cooking steam comes out
from the outer lid.
S
ymptom Possible Cause
R
ef. Page#
S
ymptom Remedy
Is the rice and water amount correct?
Are there any foreign objects sticking to the outer inner pot, temperature sensor, or heating element?
Is the correct menu selected?
Is the power cord plugged in properly or has any power failure occurred?
Is the timer set properly?
Rice cooking does not complete
at the preset time.
Is the power cord plugged in properly or has any power failure occurred?
The control buttons won’t work.
The cling sound is caused by the unit adjusting power usage. It is not a malfunction.
Water droplets remaining on the outside of the inner pot or the inner wall of the main body may
cause noise. It is not a malfunction.
There is noise during cooking.
Is the unit new? The smells will lessen as the unit is used.
The appliance smells of resin.
There are lines or connections
on the plastic housing.
These will not affect rice cooking and it is safe to use.
There are scratches on the outer
side of the inner pot.
The battery is weak. Replace battery. Contact Sanyo Fisher Service. 800-421-5013 or
visit www.sanyoservice.com
7
8
4, 8, 15
9
8, 10, 11
7
8
8
4, 8, 15
9
8, 10, 11
8
4, 8, 15
8, 10, 11
8, 10
8
4, 8, 15
8, 10, 11
7
4, 8, 15
9
8, 10
7
9
9
8
8
4, 8, 15
8, 10, 11
8, 10
8
8
8, 10, 11
8, 11
8
8
4, 8, 15
8, 10, 11
7
11
7
8
−
−
−
−
Display is weak and the timer
setting can not be maintained.
Check the following before requesting service.
ECJ_HC RiceCookerManual.qxd 6/7/07 9:50 AM Page 16