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BEFORE CALLING FOR SERVICE
Save time and money - Check this list before you call for service.
To eliminate unnecessary service calls, first, read all the instructions In this manual carefully. Then, If you have a
problem, always check this list of common problems and possible solutions before you call for service.
If you do have a problem you cannot fix yourself, call your nearest Sears Store or Service Center for help. When
calling, have this manual, the Repair Parts LIst, model number, serial number and purchase date handy.
PROBLEM
• Range does not work;
totally inoperative
Oven does not heat;
cooktop OK
Cooktop does not work;
oven OK
Foods cook slowly on
the cooktop
Foods do not bake
properly
Surface works;
oven stops working
and range display Is
flashing
POSSIBLE CAUSE
No power to range
• Clock set incorrectly
• Oven controls set Incorrectly
• Improper operation of control
• Element(s) unplugged
• Improper cookware
• Oven not preheated long
enough
Improper rack or pan place-
ment
Oven vent blocked or covered
Improper use of foil
Improper temperature setting
for utensil used
Recipe not followed
Improper thermostat calibra-
tion
Range and oven rack not level
Using Improper cookware
Possible range malfunction
Oven temperature
seems Inaccurate
Fan comes on during
bake, broil or clean
Heavily soiled orstained
chrome cooktop cannot
be cleaned satisfacto-
rily
• Thermostat calibration
• This is normal operation of a
fan designed to cool the
range's internal components
• Spills were not wiped up
promptly
DON'T CALL FOR SERVICE
UNTIL YOU CHECK
Check household circuit breaker
or fuse.
Check power cord to be sure It Is
plugged In.
• Check clock Instructions.
• Check oven control InstrucUons.
• Be sure knob Is pushed In while turning.
• Check element connections by removing
and re-plugging element(s) firmly.
Use pans that have flat bottoms and a tight
tilting lid (If applicable). Pansshould match
element size. Read the cooktop cooking
section for complete Information.
Be sure to preheat:
Until notification tone sounds.
Maintain uniform air space around pans
and utensils; see oven cooking eectlon.
Keep vent area clear.
Foil use not recommended.
Reduce temperature 25 degrees for glass
or dull/darkened pans.
Is recipe tested and reliable?
Check oven temperature adjustment pro-
cedures (next page).
Check the Installation section for leveling
instructions.
See cooking hints section.
Let range cool down for one hour. Place
range back Into cooking or cleaning cycle.
If problem repeats, call for service.
See adjustments described following this
section.
Fan should turn OFF after the internal com-
ponents have cooled.
See the Cleaning Tips for cleaning chrome
cooktops.
19 NESER18-1