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Before You Call
Solutions to Common Problems
OCCURRENCE
POSSIBLE CAUSE/SOLUTION
Drip bowls are pitting or rusting.
Drip bowls turning color or distorted.
Foods with acids, such as tomatoes, ifallowed to stand in/on bowls will cause
corrosion. Remove and wash drip bowls as soon as possible after a spillover
Normal environment. Houses along sea coast are exposed to salt air. Protect
bowls as much as possible from direct exposure to salt air.
Bottom surface of cookware extends beyond surface elements and touches
cooktop surface. This can cause high enough temperatures to discolor the drip
bowls. DO NOT use cookware of this type. Pan sizes should be matched to the
size of the element. Replacement bowls may be purchased from your Sears
Service Center.
Oven control beeps continuously with
no indicator lights flashing. (If model is
equipped with a display F1, F3 or F9 will
show.)
Poor baking results.
This oven is equipped with a state of the art electronic oven control. Among its
many features is afull time oven circuit diag nostics system. The control constantly
monitors itsinternalcircuitry as well as several crucial oven circuits to insure they
are all operating correctly. If at any time one of these systems fails, the control will
immediately stop operation, and beep continuously (flashing an error code of F1,
F3or F9 in the display window, ifequipped). Electronic control has detected a fault
condition. Push CANCEL to clear the display and stop the beeping. Reprogram
oven. Iffault recurs, record fault number, push CANCEL and contact an authorized
Sears Service Center.
Self-cleaning cycle does not work.
Soil not completely removed after self-
cleaning cycle.
Flames inside oven or smoking from
vent.
Many factors affect baking results. Make sure the proper rack position is used.
Center food inthe oven and space pans to allow air to circulate. Allow the oven to
preheat to the set temperature before placing food in the oven. Try adjusting the
recipe's recommended temperature or baking time. If you feel the oven is too hot
or cool, see Adjusting Your Oven Temperature in this Use & Care Guide.
Control(s) not set properly. Follow instructionsunder Self Cleaning section.
Self-cleaning cycle was interrupted. Follow steps under "Stopping or Interrupting
a Self-Cleaning Cycle" in the Self Cleaning section.
Failu re to clean bottom, front top of oven, frame of oven or door area outside oven
seal. These areas are not inthe self-cleaning area, but get hot enough to burn on
residue. Clean these areas before the self-cleaning cycle is started. Burned-on
residue can be cleaned with a stiff nylon brush and water or a nylon scrubber. Be
careful not to damage the oven gasket.
Your oven will most likely smoke after a spillover has occurred ... this is normal,
especially for high oven temperatures, pie spillovers or large amounts of grease
on bottom of oven. Wipe up excessive spillovers before starting cycle. You can
also set the Self-Cleaning cycle for the maximum clean time. If flames or
excessive smoke are present, stop the self-clean cycle and follow steps under
"Stopping or Interrupting a Self-Cleaning Cycle" in the Self Cleaning section.
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