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Before you call for service, check the following points.
Problem Solution
The outside of the cabinet is hot
when touched.
This is normal. The hot pipe is in the cabinet in order to prevent condensation
generation.
When there is refrigerator noise. It is normal for the refrigerator to produce the following sounds.
Loud noise produced by the compressor when operation starts •
--- Sound becomes quieter after a while.
Loud noise produced once a day by the compressor •
--- Operating sound produced immediately after automatic defrost operation.
Sound of fl owing fl uid (gurgling sound, fi zzing sound) •
--- Sound of refrigerant fl owing in pipes (sound may become louder from time to
time).
Cracking or crunching sound, squeaking sound •
--- Sound produced by expansion and contraction of inner walls and internal parts
during cooling.
Frosting or condensation
generation occurs inside or
outside the refrigerator.
This may occur in one of the following cases. Use a wet cloth for wiping frost and a
dry cloth for wiping condensation.
When the ambient humidity is high.•
When the door is frequently opened and closed.•
When food containing plenty of moisture is stored. (Wrapping is required.)•
The foods in the refrigerator
compartment freeze.
Is the refrigerator operated for a long time with refrigerator temp. control set at 0°C?•
Is the refrigerator operated for a long time with freezer temp. control set at -21°C?•
Low ambient temperature may cause food to freeze even if refrigerator temp. control •
is set to 6°C.
Noticeable odours. Wrapping is required for food with strong odours.•
The control panel does not
work.
This may occur in one of the following cases.
The panel or your fi nger is soiled with dripping, oil and etc.•
When you touch the panel with gloved hand, adhesive bandage on your fi nger, nail •
or objects.
Sticker or tape is affi xed on the keys.•
Touch position is slightly off from the keys.•
Operate time is not enough for the keys to work.•
If you still require service contact your SHARP Approved Service Centre.
SHARP Approved Service Centre locations can be found in the Support area of our website:
Australia : http://www.sharp.net.au
New Zealand : http://www.sharp.net.nz
BEFORE YOU CALL FOR SERVICE