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Troubleshooting
Networking
What should I do if my computer cannot connect to a wireless LAN access point?
❑ Connection availability is affected by distance and obstructions. You may need to move your computer away from
obstructions or closer to any access point you may be using.
❑ Make sure the WIRELESS switch is on and the Wireless LAN indicator is lit on your computer.
❑ Make sure power to the access point is on.
❑ Follow these steps to check the settings:
1 Click Start and then Control Panel.
2 Click Network and Internet Connections.
3 Click Network Connections.
4 Right-click Wireless Network Connection.
5 Click Properties.
6 Click the Wireless Networks tab.
7 Click View Wireless Networks to see that your access point is selected.
❑ Make sure the encryption key is correct.
What should I do if I cannot access the Internet?
❑ Check the access point settings. See the manual that came with your access point for more information.
❑ Make sure your computer and the access point are connected to one another.
❑ Move your computer away from obstructions or closer to any access point you may be using.
❑ Make sure your computer is properly configured for Internet access.