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Q: Do you offer an “auto-connect” feature for the Merlin C777 Card?
A: You can configure Sprint SmartView to automatically establish a connection whenever
you attach your Mobile Broadband device to your computer.
1. Open the Hardware tab of the settings window.
2. Click the Modify button next to the Mobile Devices heading. The CDMA version of
the Device Properties window appears (see Device Properties Window: CDMA
Version).
3. Check the Auto Connect Mode box in the "Connection Type" section.
Note:
This feature will behave slightly differently depending on whether RAS or NDIS is
selected in this section. If RAS is selected, auto connection will occur only if the Sprint
SmartView software is running. If NDIS is selected, auto connection will occur even if
Sprint SmartView is not running.
4. Click OK to exit the settings window.
Your Mobile Broadband device should now automatically establish a connection each
time you connect it to your computer.
Note: This is one of two auto-connect features provided by the Sprint SmartView
software. This feature automatically establishes a connection when you attach a
particular Mobile Broadband device to your computer. It will automatically connect to the
highest priority network regardless of whether the profile for that network specifies auto
connection.
The other feature automatically establishes connections to individual networks based on
the configuration of the corresponding network profiles. This is controlled by the
Connection Options setting on the General page of the profile properties window. The
feature is enabled each time you start Sprint SmartView, but can be disabled by
establishing a connection manually. If you are using the new interface, the feature can
be re-enabled by clicking the Auto button in the main window.
Q: If I lose coverage or remove the Merlin C777 Card during a file download, will
the download resume when the card is inserted and within CDMA coverage
again?
A: No. You will need to re-establish a connection to the network and restart the file
download. Some third party applications provide the capability of continuing a file
transfer after a call drop. Note: Even if you have NDIS turned on, which means the
card will auto connect the next time it’s plugged in, the data transfer will not resume.
Q: How can I improve overall performance when using my Merlin C777 Card?
A: When accessing your corporate network:
• Work in “offline” mode, and connect only when you need to send or receive email.
• Remove the Preview Pane, or use the AutoPreview for headers only.
• Save attachments to a desktop folder and then open from that folder, rather than
opening the attachment directly from the message
For more information, see the user documentation of your email client.
To ensure the best data performance of your card, it’s recommended that you not
activate the NMEA stream (by clicking “GO” in the GPS Receiver window) unless you are
going to use it.