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PROBLEM: CAUSE CORRECTION
High Pressure Cutout Switch Tripped.
Dirty condenser. Clean condenser
Drive motor overload trips. (Freezer
shuts down when running)
Improper Brix reading. Refill with product that has Brix reading between 11
and 13.
Product dispenses incorrectly.
No mix in product cylinder or low mix in hopper. Keep product cylinder and hopper full.
Scraper blade missing from agitator. Replace scraper blade.
Freezer is being overdrawn. Slow down rate of draw.
Product is too thin.
Ambient temperature is about 100°F (37.7°C). Move or direct hot air away from freezer.
Freezer is being overdrawn. Slow down the rate of draw.
Condenser is dirty. Clean condenser.
Agitator Does Not Rotate
Drive motor overload tripped off. Turn freezer off for 5 minutes, allow automatic reset.
Agitator stuck or frozen. Check for locked or bent fingers. Thaw product in
freezer if frozen.
No power to drive motor. Check wire harness and switches in drive circuit and
repair or replace.
Drive motor is defective. Check and replace if necessary.
Toggle Switch in Standby
Toggle switch in OFF or CLEAN position. Place toggle switch in ON position.
No Ice Crystals on Initial Freeze Down
Blown fuse in building or no input power to
freezer.
Check for blown fuse or input power to freezer.
Mix too rich. Take "Brix" reading. Fill with properly mixed product.
Restricted air flow to freezer. Air enters lower front and discharges out the top back,
make certain both areas are clear.
Consistency set for too thin a product. Set consistency to a thicker product.
Spigot Leaking or Stuck.
Spigot "O" rings defective or missing. Drain mix to below spigot level. Remove spigot, clean,
replace "O" rings as needed, lubricate and install.
Dried mix in spigot assembly. Drain mix to below spigot level. Remove spigot retainer
and spigot. Disassemble and clean with hot water and
brush. Lubricate, re-assemble and install. Fill with liquid
mix.
SECTION 6
TROUBLESHOOTING