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Light bulb needs to be replaced
See Lighting Information, page 13.
You need product information
C
all the Sub-Zero Customer Service Depart-
ment at 800-222-7820 or visit our website,
subzero.com, for planning, installation and
product information.
You need service
If service is necessary, maintain the quality
built into your Sub-Zero unit by calling a
Sub-Zero authorized service center.
To obtain the name and number of a
Sub-Zero authorized service center, check
the Locator section of our website,
subzero.com or call Sub-Zero Customer
Service at 800-222-7820.
When calling for service, you will need the
model and serial number of your unit. Both
numbers are listed on the product rating
plate located inside the cabinet, in the
upper left area of the unit.
TROUBLESHOOTING
You hear occasional buzzing
Is the water supply connected to ice maker
and turned on (Model UC-24C)?
Condensation forms inside the unit
This is normal during periods of higher
humidity (summer) and with frequent door
openings.
Is the door closing and sealing properly?
Condensation forms outside the unit
During periods of high humidity, some
condensation may appear on outside
surfaces. The condensation will disappear
when the humidity drops. Be sure that the
door is closing and sealing properly. If
condensation persists, contact your
Sub-Zero authorized service center.
Outside of the freezer section heats up
(Model UC-24C)
Clean the condenser area.
There is no ice (Model UC-24C)
Is the ice container in position and the ice
maker turned on?
Is the water supply connected?
There is an odor inside the unit
Clean the unit thoroughly and make sure all
food is cover
ed tightly.
TROUBLESHOOTING GUIDE