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SERVICE ASSURANCE
DEAR CUSTOMER:
Thank you for choosing Sunbeam. At Sunbeam, we believe our future depends upon the
complete satisfaction of our customers.
If you are looking for more information about your Sunbeam product, are interested
in what accessories are available, or are concerned with you Sunbeam product in any way,
please call our TOLL-FREE telephone number. Our Sunbeam direct line is the fastest,
easiest way to obtain customer service. We’re waiting to help.
FOR FAST, FRIENDLY SERVICE CALL –
1-800-667-8623 (Canada) OR
1-800-597-5978 (United States).
I
F YOU NEED SERVICE: Sunbeam ensures quality service and access to genuine Sunbeam
replacement parts. Use our TOLL FREE number to locate your nearest service depot.
IF YOUR PRODUCT IS UNDER WARRANTY:
1. Pack your appliance in a strong carton, pad tightly to avoid any additional damage.
2. PRINT CLEARLY the SUNBEAM shipping address listed below – ATTENTION:
WARRANTY REPLACEMENT DEPT. Be sure to include YOUR NAME, ADDRESS
and PHONE NUMBER on both the inside of the box and on the outer carton.
3. Enclose a brief note explaining the nature of problem with your Sunbeam product.
please also enclose the date of purchase, the store where purchased and your receipt.
Properly folllowing the above procedure will ensure timely service.
4. Mail package PREPAID. The post office will tell you the correct amount of postage
and insurance to cover you against loss in the mail.
SUNBEAM is committed to expedite your replacement. If there are any questions or
problems, please call. If you are unsure that your product is still within the warranty period
please call 1-800-597-5978.
M
AIL TO:
SUNBEAM SERVICE (Canada) SUNBEAM SERVICE (U.S.)
5975 Falbourne Street 95 W.L. Runnels Industrial Drive
Mississauga, Ontario L5R 3V8 Dock M-4, Door C
Hattiesburg MS 39401