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The Sunbeam
5 Year Motor
Guarantee
Sunbeam has built its reputation
on manufacturing quality electrical
appliances. Our Cafe Series
®
Coffee
Grinders (EM0480, EM0500) are
constructed from the highest quality
materials. So much so, we guarantee our
Coffee Grinders' motors for five (5) years
against faulty materials or manufacture.
This guarantee is just another expression
of our confidence in the way we make
appliances at Sunbeam. In order to be
eligible for this guarantee, you must retain
your receipt as proof of purchase.
Your Cafe Series
®
Coffee Grinders
(EM0480, EM0500)
are covered for the first
year against faulty material or manufacture
by the Sunbeam 12 Month Replacement
Guarantee. Should you experience any
difficulties with your appliance within
this 12 Month period, please phone our
customer service line for advice on 1300
881 861 in Australia, or 0800 786 232 in
New Zealand.
The Sunbeam (5) five year motor guarantee
begins from date of purchase and extends
for four years beyond the 12 Month
Replacement Guarantee. It covers only
the motor, guaranteeing it against faulty
materials or manufacture. It does not cover
damage caused by accident, misuse or
being used in a manner not in accordance
with the Instruction Book. Similarly, this
motor guarantee does not cover freight or
any other costs incurred in making a claim.
If a fault should develop with the motor
after the period covered by the 12 Month
Replacement Guarantee, please call
Sunbeam Customer Service on the number
listed below or send a written claim to
Sunbeam at the address listed below.
On receipt of your claim, Sunbeam
will advise you on how to obtain a
replacement motor if your motor is
defective. Alternatively, you can return the
Cafe Series
®
Coffee Grinders (EM0480,
EM0500)
to any of Sunbeam’s authorised
service centres, together with your receipt.
The service centre will examine the motor
and if it is faulty or defective, the motor will
be replaced free of charge.
For a complete list of Sunbeam’s authorised
service centres visit our website or call:
Sunbeam Corporation Ltd.
Australia
www.sunbeam.com.au
1300881861
Units 5 & 6, 13 Lord Street
Botany NSW 2019 Australia
Sunbeam Corporation Ltd.
New Zealand
www.sunbeam.co.nz
0800786232
26 Vestey Drive, Mt Wellington
Auckland, New Zealand
The benefits given to you by this guarantee
are in addition to your other rights and
remedies under any laws which relate to
the appliance.
Our goods come with guarantees that
cannot be excluded under the Australian
Consumer Law and under the New Zealand
Consumer Guarantees Act. In Australia you
are entitled to a replacement or refund for
a major failure and for compensation for
any other reasonably foreseeable loss or
damage. You are also entitled to have the
goods repaired or replaced if the goods fail
to be of acceptable quality and the failure
does not amount to a major failure.
IMPORTANT NOTE
Sunbeam agrees to replace the motor in
the event of the motor developing a fault or
defect, within the four years after the
12 Month Replacement Guarantee.
As your Cafe Series
®
Coffee Grinders
(EM0480, EM0500)
needs to be assessed
at a Sunbeam authorised service centre, it
will not be accepted through retail stores.
If using the Cafe Series
®
Coffee Grinders
(EM0480, EM0500)
for commercial use this
motor guarantee is limited to 12 months
from the date of purchase.