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Uneven cup filling. Uneven tamping or obsruction in the Ensure coffee is tamped evenly
pouring spouts. and check that there is nothing
obstructing the pouring spouts.
Defective baffle in filter handle. Contact a Sunbeam Service Centre.
Espresso tastes burnt. Type of coffee being use. Experiment with different brands of
coffee.
Appliance has not been rinsed Run a reservoir full of water properly
after descaling. through the machine before making
another coffee.
Pump makes an unusually No water in reservoir. Fill the water reservoir.
load noise.
Water reservoir not correctly Replace the water reservoir
positioned. firmly into the unit.
Machine does not operate. Brewing filter may be blocked. Remove filter holder and clean brewing
head. See "Care & Cleaning" pg19.
Machine blocked by scale See “Descaling the espresso
build up. machine” pg 21.
Please contact Sunbeam directly on Freecall 1800 025 059, if this guide does not solve your
query. We have experienced staff on hand to assist, Monday to Friday.
Trouble Shooting guide (continued)