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www.thermador.comThermador Dishwasher Model DW44Z
Your Thermador dishwasher requires no special care other than that described in the care and cleaning
chapter.
If you are having a problem with your dishwasher, before calling for service please refer to the
Self-Help chapter.
If service becomes necessary, contact your dealer or installer or an authorized ser-
vice center. Do not attempt to repair the appliance yourself. Any work performed by unauthorized
personnel may void the warranty.
If you are having a problem with your Thermador dishwasher and are not pleased with the service you
have received, please take the following steps (in the order listed below) until the problem is corrected
to your satisfaction.
Please make a copy of your invoice and keep it with your manual.
Customer Service
Please be sure to include (if writing), or have available (if phoning), the following information:
• Model Number ________________________________
• Serial Number ________________________________
• Date of Original Purchase ______________________
• Date Problem Originated ______________________
• Explanation of Problem ________________________
Also, if writing, please be sure to include a daytime phone number.
You will find the model number and serial number information on the label located on the right-hand
side of the inner door of the dishwasher.
See Item 4 on Figure 1,
Page 4.
1. Contact your installer or the Thermador Authorized Service Contractor in your area.
2. E-mail us from the customer service section of our web site,
www.thermador.com
3. Write to us at the address below:
BSH Home Appliances, Corp.
5551 McFadden Avenue
Huntington Beach, CA 92649
4. Phone us at: 1-800-735-4328
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