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TROUBLESHOOTING GUIDE
Problem Possible Cause Remedy
Nothing works – display is not Control button board has become Contact qualified appliance service
illuminated disconnected. technician.
If an
~ or
ã
appears in the display Filters saturated See ”Filters and Maintenence” Section.
If is not possible to operate the Power failure Disconnect the extractor hood from
extractgor hood the mains electricity supply by pulling
out the plug or switching it off at the
main fuse box.
Wait for approx. 1 minute and then
switch it on again.
CUSTOMER SERVICES
Before Calling for Service
If the blower does not operate:
❑ Ensure that the electrical cord is properly connected and the supply circuit is energized.
❑ Make sure that the blower speed control knob is not in the OFF position.
❑ The manufacturer of the extractor hoods accepts no liability for complaints which can be attributed to the design and
layout of the pipework.
How to obtain Service
For authorized service or parts information, call 1-800-735-4328.
We want you to be a satisfied customer. If a situation arises that has not been resolved to your satisfaction, please let us
know.
Write: Customer Support, BSH Home Appliances, Corp. 5551 McFadden Ave., Huntington Beach, CA 92649,
or call: 1-800-735-4328.
Please include the model number, serial number, and date of original purchase/installation.