B
WFK 2401 Washer Fault Codes
Fault
Code
Faults Possible Causes/Notes Corrective Actions
00
No Faults
01 No Water
filling
• Water supply turned off.
• Water inlet hose filters (strainers)
blocked.
• Water pressure too low.
• Control module has failed.
• Water inlet valve(s) has failed.
NOTE:
Fault code occurs during customer
use or test program.
• Turn on supply.
• Check water inlet hose filters. Clean if dirty. Replace if damaged.
• Check if incoming water pressure is 14.5 – 145 psi.
• Check voltage output to water inlet valves (when they’re energized). If no
voltage, replace faulty control module.
• Measure resistance of water inlet valves (~ 2.7 – 3.3 kΩ). Replace inlet
valve(s), if fault.
02 No heating
• Heater has failed.
• NTC has failed.
• Heater is covered with scale.
• Voltage too low.
• Control module has failed.
NOTE:
Fault code occurs during customer
use or test program.
• Disconnect heater and measure resistance at terminals (~15 - 28Ω).
Replace heater if faulty.
• Disconnect NTC and measure resistance at terminals (~5.4 – 6.5 kΩ @
20°C (68°F)). Replace NTC if faulty.
• If possible, remove & clean heater. If not, replace it.
• Have an electrician check the house wiring and the wiring to the washer to
make sure it is 240 volts.
• Check voltage output to heater (when it’s energized). If no voltage,
replace faulty control module.
03 No draining
• Drain pump or motor protector has failed.
• Control module has failed.
NOTE:
Fault code occurs during customer
use or test program.
• Disconnect drain pump and measure resistance at connector (~ 83Ω).
Replace drain pump if faulty.
• Check voltage output to drain pump when it’s energized). If no voltage,
replace faulty control module.
04 Overheating
• Control module has failed.
• NTC failed.
NOTE:
Fault code occurs during customer
use or test program.
• Check voltage to heater. If voltage is present when heater shouldn’t be on,
replace faulty control module.
• Disconnect NTC and measure resistance at terminals (~5.4 – 6.5 kΩ @
20°C (68°F)). Replace NTC if faulty.
43