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USAGEUSAGE
Dealing with cooktop problems
PROBLEM POSSIBLE CAUSE WHAT TO DO
elements
not working
1 Power not
switched on
If the fuse continues
to blow, contact the
Service Centre
is plugged in and
power is on
turned for element
fuse
becoming
too hot
and/or
beginning
to discolour
1 Wrong type
of cooking pot
cooktop
are not concave
of element so that it
does not overhang
Food taking
too long to
cook
1 Pot base is not flat
element
based wok
incorrectly set
is flat or slightly
convex
element making sure
it does not overhang
the cooktop
element
on electric cooktops
is correct
increase setting
Cannot
simmer
food
1 Control set too high
setting
giving off
smoke or
odours when
first used
Protective oils being
removed in first cooking
This is normal
Glass
surface
becomes
milky white
when pot
removed
based pot
CAUTION
The ceramic cooktop is made from ceramic glass,
a tough durable material that withstands heating and
Should you have any questions about the glass in your
new appliance, please contact the Customer Care Centre
The heating elements are concealed under the smooth glass
surface which has a pattern to show the location of the
elements. The glass will retain heat for a period of time after
the appliance has been turned off. This is indicated by a
Utensils
avoid scratching or burning residue into the glass.
working element.
they do not conduct heat well Stainless steel or
enamelled saucepans are best.
because they can leave traces which are difficult to
remove from the glass.
preferably, slightly concave at room temperature so that
it lies flat on the glass surface when hot.
Cooking Do’s and Don’ts
aluminium foil under pots and pans.
to both pan and hotplate may result.
utensils which could lead to overheating of the
hotplates and possible damage to the cooking surface.
glass cooktop, it could result in scratching of the surface.
a cutting board.
Cleaning your ceramic hotplate
1. Remove all spilt food and fat with a razor blade
scraper (supplied with the unit) while the ceramic glass
is still warm, but not hot. Wipe clean with dishwashing
detergent on a damp cloth.
liquids/foods are allowed to melt on the ceramic glass,
these should be removed immediately with a scraper
before the surface has cooled down, otherwise pitting
of the surface can occur.
NOTE: Items with high sugar content not only include
jam and fruit but also vegetables such as peas,
tomatoes and carrots.
cleaner (supplied with the unit).
instructions. Remove any cleaning residue from the
surface as staining of the cooktop may occur.
or stain removers as they may scratch the cooktop.
deterioration is excluded from the warranty.
cleaning, using the supplied ceramic cleaner.
Cooking Hints
liquids to
the boil
setting. This will stop the liquid from boiling over.
heat
Cooking areas will stay hot after they are
turned off. Turn the cooking area off before
cooking is finished and use retained heat to
finish cooking.
Turning to
higher settings
If the pot does not have a lid, use a higher
setting.
Turning to
lower settings
If the pot has a lid, then use a lower setting.
burn eg milk, white sauce.
Cooking
too fast
If food is cooking too fast, take the pot off
the cooktop. Turn the knob to a lower setting.
Let the cooking area cool down and replace
the pot.
USING YOUR COOKTOP USING YOUR COOKTOP