Filter
Top Products
VIII. TROUBLE SHOOTING:
IX. CONTACT/WARRANTY INFORMATION:
NOTE: Before making contact, please make sure you have model
and serial number of unit available. Amp plate with information needed
is located on the unit.
Amp Plate
NOTE: You will be required to register for a login name and pass code
to access our on-line information/registration.
Local Authorized Service Agent
1. Log onto www.traulsen.com
2. Select Contact Us/Dealer Directory (top right of screen)
3. Click on Service Directory tab
4. Select state by using the drop down box
5. Select Go
If local service agent is not satisfactory, you may contact Traulsen direct
at (800) 825-8220 or (817) 740-6748 option 3 for Tech Support.
Replacement Parts
To purchase replacement parts for Traulsen and most Hobart refrigeration
units, please contact our Ft. Worth facility by phone at (800) 825-8220
or (817) 740-6748 option 2 for parts.
Warranty
The warranties for your new Traulsen unit may be registered with us by
contacting our Ft. Worth facility directly by phone (800) 825-8220 or (817)
740-6748 option 4 for warranty or you may register on-line.
1. Log onto www.traulsen.com
2. Select Contact Us/Dealer Directory (top right of screen)
3. Select Warranty Registration (lower right of screen)
4. Fill out information requested
5. Select Submit to complete unit warranty registration
Contact Us Direct
Traulsen
4401 Blue Mound Road Fort Worth, TX 76106
Phone: (800) 825-8220 or (817) 740-6748
Parts Fax: (817) 817-740-6748
Tech/Warranty Fax: (817) 740-6757
HOURS OF OPERATION:
Monday thru Friday 7:30 am - 4:30 pm CST
Quality Refrigeration
© 2011 Traulsen - All Rights Reserved
Traulsen
4401 Blue Moud Road Fort Worth, TX 76106
Phone (800) 825-8220 Fax (817) 740-6757
Website: www.traulsen.com
PROBLEM POSSIBLE SOLUTION
1. Condensing unit fails to start. a. Check if cord & plug has been disconnected.
2. Condensing unit operates for prolonged
periods or continuously.
a. Are door(s) or drawer(s) closing properly?
b. Dirty condenser or lter. Clean properly.
c. Evaporator coils iced. Needs to defrost.
3. Food Compartment is too warm. a. Check door(s) or drawer(s) and gasket(s) for proper seal.
b. Check if a large quantity of warm food was recently added or the
door was kept open for a long period of time.
c. Microprocessor control setting is too high, readjust.
4. Food Compartment is too cold. a. Check if a large quantity of very cold or frozen food has recently
been added. Allow adequate time for the cabinet to recover its
normal operating temperature.
b. Adjust the microprocessor control to warmer setting, readjust.
5. Condensation on exterior surface. a. Check door(s) or drawer(s) alignment & gaskets for proper seal.
b. Condensation on the exterior surface of the unit is perfectly
normal during periods of high humidity.
c. Check perimeter heat setting and increase setting if <100.
6. Compressor hums & does not start. a. Call for service.