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Because of consumer demand, preservatives
have been removed from many pre-prepared
foods. This together with the changes in
shopping habits to a once-a-week shop, mean
that safe handling and storage of food is even
more important than ever.
The following tips should help you to ensure that
the food in your home is in as perfect condition
as possible.
• Keep the time between buying chilled food and
placing it in your fridge as short as possible. Tests
showed that the temperature of 1 litre of orange
juice rose to 22°C in an hour between the
supermarket and home. It then took 11 hours to
get down to 7°C in the refrigerator.
• Keep the refrigerator door closed as much as
possible.
• Do not push food together too much, try to allow
air to circulate around each item.
• Cool cooked food as quickly as possible but do
NOT place in the refrigerator until cool. (Leave
food in a cool place in order that it can then be
put in the refrigerator as soon as possible).
• Do NOT mix raw and cooked meat, they must be
in separate containers. Take care not to let the
meat juices drip onto other food. If the meat does
drip, remove everything and clean thoroughly.
• Do not store food uncovered.
• The best way to defrost food is to put it in the
refrigerator to thaw slowly.
• Remove suspect food from your refrigerator and
clean (refer to “Maintenance and Cleaning).
• Never allow spillages to dry and harden.
• Ensure that food placed in the freezer is dated
and labelled and used in date order to ensure
that food is consumed at its best.
• It is important that food is used before its “best
before” date.
• Store eggs in the egg rack provided in the
refrigerator door. Discard any broken or chipped
eggs.
• Regularly check the refrigerator door seal to
ensure that it is clean and free from debris.
• Always wash your hands with soapy water and
dry them with a clean towel before handling food.
• Keep work surfaces clean and avoid cross
contamination by not using the same work
surface or knife, without washing them thoroughly
in between.
• The fresh foods to be frozen must be fresh and of
the best quality.
• The size of each pack should be small enough to
ensure that it is used in one go . Small packs
freeze more quickly and uniformly and give better
results.
• Frozen food, once thawed, must not be refrozen.
Lean food keeps better and longer than fatty
food, salt reduces the storage time.
• Wrap the food in polythene or aluminium freezing
bags or foil so that they adhere to the food and
provide an airtight seal.
• Packaging which is swollen or has traces of
refrozen water droplets on the pack could
indicate that the product has not been kept at a
suitable temperature and that it may have lost its
original quality. Partially thawed food must not be
refrozen, it must be consumed within 24 hours.
Never exceed the storage times indicated.
• Never place hot food, bottles or cans of fizzy
drink in the freezer as they may explode.
Containers with a lid must not be filled to the
brim.
• Do not open the door or place extra fresh food in
the freezer next to food which is already frozen
as this could cause the temperature of the frozen
food to rise and its quality and storage life to
reduce.
HEALTH AND SAFETY GUIDELINES
Standard guarantee conditions
We, Tricity Bendix, undertake that if within 12 months of the date of the purchase this Tricity Bendix appliance
or any part thereof is proved to be defective by reason only of faulty workmanship or materials, we will, at our
option repair or replace the same FREE OF CHARGE for labour, materials or carriage on condition that:
The appliance has been correctly installed and used only on the electricity supply stated on the rating plate.
The appliance has been used for normal domestic purposes only, and in accordance with the manufacturer’s
instructions.
The appliance has not been serviced, maintained, repaired, taken apart or tampered with by any person not
authorised by us.
All service work under this guarantee must be undertaken by a Tricity Bendix Service Force Centre. Any
appliance or defective part replaced shall become the Company’s property.
This guarantee is in addition to your statutory and other legal rights.
Home visits are made between 8.30am and 5.30pm Monday to Friday. Visits may be available outside these
hours in which case a premium will be charged.
Exclusions
This guarantee does not cover:
Damage or calls resulting from transportation, improper use or neglect, the replacement of any light bulbs or
removable parts of glass or plastic.
Costs incurred for calls to put right an appliance which is improperly installed or calls to appliances outside the
European Community (EC) or European Free Trade Area.
Appliances found to be in use within a commercial environment, plus those which are subject to rental
agreements.
Products of Tricity Bendix manufacture which are not marketed by Tricity Bendix.
European Guarantee
The standard one year guarantee is for the same period and the same extent for labour and parts as
exists in the new country of use for this brand or range of products.
Customer Care Centre:
Ireland Dublin 353-1-4090752
If you should move to another country within Europe then your guarantee moves with you to your new home
subject to the following qualifications:
The guarantee starts from the date you first purchased your product.
The guarantee is for the same period and to the same extent for labour and parts as exists in the new country
of use for this brand or range of products.
This guarantee relates to you and cannot be transferred to another user.
Your new home is within the European Community (EC) or European Free Trade Area.
The product is installed and used in accordance with our instructions and is only used domestically, i.e. a
normal household.
The product is installed taking into account regulations in your new country.
Before you move please contact your nearest Customer Care centre, listed below, to give them details of your
new home. They will then ensure that the local Service Organisation is aware of your move and able to look
after you and your appliances.
France Senlis +33 (0)3 44 62 20 13
Germany Nürnberg +49 (0)800 234 7378
Italy Pordenone +39 (0)800117511
Sweden Stockholm +46 (0)20 78 77 50
UK Slough +44 (0)1753 219898
GUARANTEE CONDITIONS
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