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16 BI95, BI98, SP18
Troubleshooting Guide
DANGER
ELECTROCUTION HAZARD
Never attempt to repair or perform maintenance on
the unit until the main electrical power has been
disconnected.
Troubleshooting - What to check when problems occur:
PROBLEM POSSIBLE CAUSE REMEDY
The unit frosts up. Unit is manual defrost model. Models SP18, 95, 98, CO29 and CO75 are manual defrost
(See MAINTENANCE; DEFROSTING).
Door gasket not sealing properly Adjust door (See MAINTENANCE; DOOR ALIGN, ADJUST,
REVERSE).
High ambient temperatures or
humidity
Defrost unit manually (See MAINTENANCE;
DEFROSTING).
Door left open Make sure door is closed.
Water is leaking out the back of the
unit.
Water supply connection leaking Tighten fitting as required.
Ice cubes sticking together Door gasket not sealing properly Adjust door (See MAINTENANCE; DOOR ALIGN, ADJUST,
REVERSE).
Infrequent use of cubes Break apart cubes.
Noise during operation Copper water supply tubing
contacting internal components
Carefully bend tubing away from cabinet and
components.
Certain sounds are normal. Soft sounds from the fan and water/dropping sounds
from the ice maker will be heard.
Fan blade touching obstruction
(wiring, foam insulation, etc.)
Remove obstruction.
No ice Bin arm locked in upright position Lower bin arm.
No water to unit Turn on water or contact plumber.
Not enough ice Control set too cold Adjust control to a warmer setting (See OPERATION).
Ice cube size too large Set cube size smaller (See MAINTENANCE; ICE MAKER;
ICE CUBE THICKNESS ADJUST).
Dirty condenser coils Clean condenser (See MAINTENANCE; CONDENSER
CLEANING).
Water leaks into ice bucket. Water level set too high Set cube size smaller (See MAINTENANCE; ICE MAKER;
ICE CUBE THICKNESS ADJUST).