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DIAGNOSTIC LED
In the back in the grille, there is a diagnostic/status LED. This LED is used to help diagnosis any problem with the unit
and to tell its status.
LED Status Code/Problem
Not on or blinking Unit does not have power
Continuously on Unit is “ON” and operating correctly
1 blink and pause For shorted or open thermistor
2 blinks and pause Disconnected display board
3 blinks and pause Compressor is locked out
SERVICE INFORMATION
It is assumed that your refrigerated drawer has been properly installed in accordance with all specifications and local codes
and the appliance has been properly grounded. If your unit should fail to operate, review the troubleshooting chart
before calling for service.
If service is required:
1. Call your dealer or authorized service agency. The name of the authorized service agency can be obtained from the
dealer or distributor in your area.
2. Have the following information readily available:
•Model number
•Serial number
•Date of purchase
•Name of dealer from whom purchased
If you are unable to obtain the name of an authorized service agency, or if you continue to have service problems, contact
Viking at (888) 845-4641 or write to:
V
IKING PREFERRED SERVICE
111 Front Street
Greenwood, Mississippi 38930 USA
Record the following information indicated below. You will need it if service is ever required. The serial number and
model number for your refrigerated drawer is located on the front of the unit at the base of the door frame.
Model Number Serial Number
Date of Purchase Date Installed
Dealer’s Name
Address
I
f service requires installation of parts, use only authorized parts to ensure protection under the warranty.
This manual should remain with the refrigerated drawer for future reference.
ENERGY SAVING TIPS
•Reduce drawer openings.
•Close the drawer as soon as you can.
•Keep the condenser coils on bottom of the unit clean. (See “Cleaning and Maintenance”.)
•Adjust the temperature control to a warmer setting when practical.
•Do not put hot foods in the unit.
•Install unit away from the stove or other heat sources.