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SERVICE INFORMATION
It is assumed that your beverage dispenser has been properly installed in accordance with all specifications and local
codes. If your beverage dispenser should fail to operate, review the common draft problems before calling for service.
If service is required:
1. Call your dealer or authorized service agency. The name of the authorized service agency can be obtained from the
dealer or distributor in your area.
2. Have the following information readily available:
•Model Number
•Serial Number
•Date of purchase
•Name of dealer from whom purchased.
3. Clearly describe the problem that you are having.
If you are unable to obtain the name of an authorized service agency, or if you continue to have service problems,
contact Viking at (888) 845-4641 or write to:
VVIIKKIINNGG PPRREEFFEERRRREEDD SSEERRVVIICCEE
111 Front Street
Greenwood, Mississippi 38930 USA
Record the information indicated below. You will need it if service is ever required. The model and serial number for
your beverage dispenser is located on the front of the unit at the base of the door frame.
Model Number Serial Number
Date of Purchase Date Installed
Dealer’s Name
Address
If service is requires installation of parts, use only authorized parts to ensure protection under the warranty.
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CLEANING AND MAINTENANCE
Condenser
The condenser tubing under the cabinet for forced air units does not require frequent cleaning. However, satisfactory
cooling depends on adequate ventilation over the condenser. Be sure that nothing obstructs the air flow openings in
the lower front of the cabinet. At least once or twice a year brush or vacuum lint and dirt from the condenser for
efficient performance by unscrewing the grill on the bottom front of the cabinet.
Cabinet
The painted cabinet can be washed with mild soap and water and thoroughly rinsed with clear water. Never use
abrasive scouring powders.
Interior and Door Gasket
Wash interior compartment with mild soap and water. Mix 2 tablespoons of baking soda with one quart of warm water.
Do not use an abrasive powder, solvent, polish cleaner or undiluted detergent.