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5. WHAT VOIDS THIS WARRANTY.
Abuse, misuse, negligent use, alteration of the Machine, exposure to abnormal or extreme conditions, or
failure to follow the operating instructions will void this Warranty.
The Warranty is also void if repairs to the Machine or any component part of the Machine are performed by
someone other than either Vitamix or an authorized Vitamix Service Provider or if any component part of a
Machine subject to this Warranty is used in combination with a motor base or container that is not expressly
authorized by Vitamix.
6. HOW TO OBTAIN RETURN AUTHORIZATION UNDER THIS WARRANTY.
In the event that the Machine or any component part of the Machine needs service or repair, please call
Vitamix Customer Service at 1-800-848-2649 or 1-440-235-4840. You will be asked to provide a date of
purchase and proof of purchase for any product that has not been registered with Vitamix. For product
subject to this Warranty you will be provided with a return authorization number, up-to-date shipping
instructions and a pre-paid return pick up label. Vitamix will pay standard shipping costs on the return of a
Machine or component part for warranty service and repair and for return shipment of the product to you
after the warranty repair or replacement. Purchaser is responsible for the costs of special shipping requests.
Within the U.S.A. and Canada, this Warranty is honored directly through the Vita-Mix® Corporation.
United States Canada
Vita-Mix® Corporation Vita-Mix® Corporation
8615 Usher Road 200-1701 Shepherd Street East
Cleveland, Ohio 44138-2199 Windsor, Ontario N8Y 4Y5
1-800-848-2649 1-800-848-2649
service@vitamix.com service@vitamix.com
You will be deemed to have accepted the returned product “as is” upon delivery unless you notify Vitamix of
any problem, including shipment damage, within 48 hours of delivery.
SPECIAL INTERNATIONAL INSTRUCTIONS
If a machine was purchased within the U.S.A. or Canada, but is currently outside the U.S.A.
or Canada, all shipping and resulting taxes and duties are at the owner’s expense.
Call +1-440-235-4840 or email service@vitamix.com for more details.
WARRANTY