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DESCRIPTION POSSIBLE PROBLEM SUGGESTED REMEDY
Unit will not heat Not plugged in or circuit breaker
tripped
Plug into proper receptacle
Reset circuit breaker
Temperature control knob not set to
desired temperature
Set to desired temperature
Hi-limit safety tripped Clean element
1
, reset hi-limit
Damaged internal component Contact Wells Authorized Service
Agency for repairs
Unit will not maintain
temperature
Temperature control thermostat
thermobulb contaminated with
cooking debris
Clean element
2
Damaged internal component Contact Wells Authorized Service
Agency for repairs
Unit leaks water Damaged water pot Replace water pot (frypot)
Element head will not
raise, will not stay in the
up position, or will not
lower
Water pot out of position, or has
excess cooking debris in bottom
Check water pot for position
Clean water pot
1
The hi-limit safety is designed to shut down the unit if water pot is allowed to boil dry and temperature
exceeds 275ºF. However, a build-up of cooking debris between the heating element and the
thermobulb of the hi-limit safety will cause the hi-limit to trip prematurely. Clean the element so that
water may circulate freely between the element and the thermobulb. Reset the safety by pressing the
red button on the back of the element head.
2
A build-up of cooking debris between the heating element and the thermobulb temperature control
thermostat will cause inconsistent temperatures. Clean the element so that water may circulate freely
between the element and the thermobulb.
TROUBLESHOOTING SUGGESTIONS
8
Damaged hinge bracket or support
rod
Contact Wells Authorized Service
Agency for repairs