Westinghouse GEK1385W Cooktop User Manual

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WARRANTY

This document sets out the terms and conditions of the product

warranties for Electrolux Appliances. It is an important document.

Please keep it with your proof of purchase documents in a safe place

for future reference should you require service for your Appliance.

1. Inthiswarranty

 (a) ‘acceptablequality’asreferredtoinclause10ofthiswarrantyhas

thesamemeaningreferredtointheACL;

 (b) ‘ACL’meansTradePracticesAmendment(AustralianConsumer

Law)Act(No.2)2010;

 (c) ‘Appliance’meansanyElectroluxproductpurchasedbyyou

accompaniedbythisdocument;

 (d) ‘ASC’meansElectrolux’authorisedservicedcentres;

 (e) ‘Electrolux’meansElectroluxHomeProductsPtyLtdof163

O’RiordanStreet,Mascot,NSW2020,ABN51004762341in

respectofAppliancespurchasedinAustraliaandElectrolux(NZ)

Limitedof3-5NiallBurgessRoad,MountWellington,inrespect

ofAppliancespurchasedinNewZealand;

 (f) ‘majorfailure’asreferredtoinclause10ofthiswarrantyhasthe

samemeaningreferredtointheACLandincludesasituationwhen

anAppliancecannotberepairedoritisuneconomicforElectrolux,at

itsdiscretion,torepairanApplianceduringtheWarrantyPeriod;

 (g) ‘WarrantyPeriod’means:

  (i) wheretheApplianceisusedforpersonal,domesticorhousehold

use(i.e.normalsinglefamilyuse)assetoutintheinstruction

manual,theApplianceiswarrantedagainstmanufacturing

defectsinAustraliafor24monthsandinNewZealandfor24

months,followingthedateoforiginal

purchaseoftheAppliance;

  (ii) wheretheApplianceisusedforcommercialpurposes(including

beingusedtodirectlyassistabusinessorwheretheApplianceis

usedinamulti-familycommunalorsharetypeenvironment),the

Appliancewillthenbewarrantedagainstmanufacturingdefects

inAustraliafor3monthsandinNewZealandfor3months,

followingthedateoforiginalpurchaseoftheAppliance.

 (h) ‘you’meansthepurchaseroftheAppliancenothavingpurchased

theApplianceforre-sale,and‘your’hasacorrespondingmeaning.

2. ThiswarrantyonlyappliestoAppliancespurchasedandusedinAustralia

orNewZealandandisinadditionto(anddoesnotexclude,restrict,or

modifyinanyway)anynon-excludablestatutorywarrantiesinAustralia

orNewZealand.

3. DuringtheWarrantyPeriodElectroluxoritsASCwill,atnoextracharge

ifyourApplianceisreadilyaccessibleforservice,withoutspecial

equipmentandsubjecttothesetermsandconditions,repairorreplace

anypartswhichitconsiderstobedefective.ElectroluxoritsASCmay

useremanufacturedpartstorepairyourAppliance.Youagreethat

anyreplacedAppliancesorpartsbecomethepropertyofElectrolux.

Thiswarrantydoesnotapplytolightglobes,batteries,

ltersorsimilar

perishableparts.

4. PartsandAppliancesnotsuppliedbyElectroluxarenotcoveredby

thiswarranty.

5. Youwillbearthecostoftransportation,travelanddeliveryofthe

AppliancetoandfromElectroluxoritsASC.Ifyouresideoutsideofthe

servicearea,youwillbearthecostof:

 (a) travelofanauthorisedrepresentative;

 (b) transportationanddeliveryoftheAppliancetoandfrom Electroluxor

itsASC,

 Inallinstances,unlesstheApplianceistransportedbyElectroluxoran

Electroluxauthorisedrepresentative,theApplianceistransportedatthe

owner’scostandriskwhileintransittoandfromElectroluxoritsASC.

6. Proofofpurchaseisrequiredbeforeyoucanmakeaclaimunder

thiswarranty.

7. Youmaynotmakeaclaimunderthiswarrantyunlessthedefectclaimed

isduetofaultyordefectivepartsorworkmanship.Electroluxisnotliable

inthefollowingsituations(whicharenotexhaustive):

 (a) theApplianceisdamagedby:

  (i) accident

  (ii) misuseorabuse,includingfailuretoproperlymaintainorservice

  (iii) normalwearandtear

  (iv) powersurges,electricalstormdamageorincorrectpowersupply

  (v) incompleteorimproperinstallation

  (vi) incorrect,improperorinappropriateoperation

  (vii)insectorvermininfestation

  (viii)failuretocomplywithanyadditionalinstructions

suppliedwith

theAppliance;

 (b) theApplianceismodiedwithoutauthorityfromElectroluxinwriting;

 (c) theAppliance’sserialnumberorwarrantysealhasbeenremoved

ordefaced;

 (d) theAppliancewasservicedorrepairedbyanyoneotherthan

Electrolux,anauthorisedrepairerorASC.

8. Thiswarranty,thecontracttowhichitrelatesandtherelationship

betweenyouandElectroluxaregovernedbythelawapplicablewhere

theAppliancewaspurchased.WheretheAppliancewaspurchasedin

NewZealandforbusinesspurposestheConsumerGuaranteeActdoes

notapply.

9. Totheextentpermittedbylaw,Electroluxexcludesallwarrantiesand

liabilities(otherthanascontainedinthisdocument)includingliabilityfor

anylossordamagewhetherdirectorindirectarisingfromyourpurchase,

useornonuseoftheAppliance.

10.ForAppliancesandservicesprovidedbyElectroluxinAustralia,

theAppliancescomewithaguaranteebyElectroluxthatcannotbe

excludedundertheAustralianConsumerLaw.Youareentitledtoa

replacementorrefundforamajorfailureandforcompensationforany

otherreasonablyforeseeablelossordamage.Youarealsoentitledto

havetheAppliancerepairedorreplacediftheAppliancefailstobeof

acceptablequalityandthe

failuredoesnotamounttoamajorfailure.

Thebenetstoyougivenbythiswarrantyareinadditiontoyourother

rightsandremediesunderalawinrelationtotheAppliancesorservices

towhichthewarrantyrelates.

11.AtalltimesduringtheWarrantyPeriod,Electroluxshall,atitsdiscretion,

determinewhetherrepair,replacementorrefundwillapplyifan

Appliancehasavalidwarrantyclaimapplicabletoit.

12.ForAppliancesandservicesprovidedbyElectroluxinNewZealand,

theAppliancescomewithaguaranteebyElectroluxpursuanttothe

provisionsoftheConsumerGuaranteesAct,theSaleofGoodsActand

theFairTradingAct.

13.Toenquireaboutclaimingunderthiswarranty,pleasefollowthesesteps:

 (a) carefullychecktheoperatinginstructions,usermanualandtheterms

ofthiswarranty;

 (b) havethemodelandserialnumberoftheApplianceavailable;

 (c) havetheproofofpurchase(eganinvoice)available;

 (d) telephonethenumbersshownbelow.

14.Youacceptthatifyoumakeawarrantyclaim,ElectroluxanditsASC

mayexchangeinformationinrelationtoyoutoenableElectroluxtomeet

itsobligationsunderthiswarranty.

Warranty

FORSALESINAUSTRALIAANDNEWZEALAND

APPLIANCE:BUILT-INOVEN,COOKTOP

ANDFREESTANDINGCOOKER

Important Notice

Beforecallingforservice,pleaseensurethatthestepslistedinpoint13abovehavebeenfollowed.

FOR SERVICE

ortondtheaddressofyournearest

stateservicecentreinAustralia

PLEASE CALL 13 13 49

Forthecostofalocalcall(Australiaonly)

SERVICE AUSTRALIA

ELECTROLUXHOMEPRODUCTS

www.electrolux.com.au

FOR SPARE PARTS

ortondtheaddressofyournearest

statesparepartscentreinAustralia

PLEASE CALL 13 13 50

Forthecostofalocalcall(Australiaonly)

FOR SERVICE

ortondtheaddressofyournearest

authorisedservicecentreinNewZealand

FREE CALL 0800 10 66 10

(NewZealandonly)

SERVICE NEW ZEALAND

ELECTROLUXHOMEPRODUCTS

www.electrolux.co.nz

FOR SPARE PARTS

ortondtheaddressofyournearest

statesparepartscentreinNewZealand

FREE CALL 0800 10 66 20

(NewZealandonly)

GOV_Warr_Apr11

WMAN_540 Upright_Jun11.indd 27 28/06/11 12:07 PM

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Westinghouse GEK1385W Cooktop User Manual