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15
Troubleshooting
Listed in the chart below are the most common problems consumers run into with their
refrigerator. Please read through this chart before calling for service. It could save you the
cost of a service call.
PROBLEM
Your refrigera-
tor will not
operate
The light does
not work
You hear unfa-
miliar sounds or
a rattling/
jingling noise
There is water in
the defrost pan
The motor
seems to run
too much
Cabinet vibrates
Refrigerator
section is too
cold
Refrigerator
section is too
warm
CHECK THE FOLLOWING
Is the power supply cord firmly plugged into a live circuit with proper
voltage?
Has a household fuse or circuit breaker blown/tripped?
Is the Temperature Control set to the OFF position?
Is the power supply cord firmly plugged into a live circuit with proper
voltage?
Has a household fuse or circuit breaker blown/tripped?
Is a bulb burned out?
Is something on top of or behind the refrigerator?
Some new sounds are normal. See “Understanding the sounds you
may hear” on page 9.
This is normal on hot, muggy days. Make sure the refrigerator is level
so the pan does not overflow.
Are the condenser coils dirty?
Has the door been opened often? Has a large amount of food been
added at one time? The motor naturally runs longer if these things
happen.
Is the room hot? If the room is too warm, the motor runs longer to
keep the unit cool.
Is the cabinet level? See “Leveling it” on page 6.
Is the Temperature Control set too high?
Is the Temperature Control set too low?
4390527 9/1/98, 4:32 PM15