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Problem Possible Causes What To Do
Vibration or rattling Front rollers need adjusting. • See Rollers. Slight vibration is normal.
Motor operates for Normal when refrigerator • Wait 24 hours for the refrigerator to completely
long periods or cycles is first plugged in. cool down.
on and off frequently.
Often occurs when large • This is normal.
(Modern refrigerators
amounts of food are
with more storage
placed in refrigerator.
space and a larger
Door left open. • Check to see if package is holding door open.
freezer require more
Hot weather or frequent • This is normal.
operating time. They
door openings.
start and stop often
Temperature controls • See About the controls.
to maintain even
set at the coldest
temperatures.)
setting.
Frost or ice crystals Door left open. • Check to see if package is holding door open.
on frozen food
Too frequent or too long
(frost within package
door openings.
is normal)
Divider between Automatic energy saver • This helps prevent condensation on the outside.
refrigerator and freezer system circulates warm
compartments liquid around front edge
feels warm of freezer compartment.
Automatic icemaker Icemaker power switch • Slide the power switch to the ON position.
does not work is in the OFF position.
(on some models)
Water supply turned off or • See Installing the water line.
not connected.
Freezer compartment • Wait 24 hours for the refrigerator to completely
too warm. cool down.
Piled up cubes in the storage • Level cubes by hand.
bin cause icemaker to shut off.
Ice cubes stuck in icemaker. • Turn off the icemaker, remove cubes and turn the
icemaker back on.
Ice cubes have Ice storage bin needs cleaning. • Empty and wash bin. Discard old cubes.
odor/taste
Food transmitting odor/taste • Wrap foods well.
to ice cubes.
Interior of refrigerator • See Care and cleaning.
needs cleaning.
Small or hollow cubes Water filter clogged. • Replace filter cartridge with new cartridge or with plug.
Slow ice cube freezing Door left open. • Check to see if package is holding door open.
Temperature control not set • See About the controls.
cold enough.
Energy Smart™ feature is • See About Energy Smart™ Models.
altering refrigerator performance
Door not closing Door gasket on hinge side • Apply petroleum jelly on face of gasket.
properly sticking or folding over.
Orange glow in freezer Defrost heater is on. • This is normal.
Cube dispenser does not Icemaker or water supply • Turn on icemaker or water supply.
work (on some models) turned off.
Ice cubes are frozen to • Remove cubes.
icemaker feeler arm.
Irregular ice clumps in • Break up with fingertip pressure and discard
storage container. remaining clumps.
• Freezer may be too warm. Adjust the freezer control
to a colder setting, one position at a time, until clumps
do not form.
Dispenser is LOCKED. • Press and hold the Lock pad for 3 seconds.
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