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17
TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the
cost of an unnecessary service call.
Nothing will operate
■
Is the power supply cord unplugged?
Plug into a grounded outlet.
■
Has a household fuse been blown or has the circuit
breaker been tripped?
Replace the fuse or reset the circuit.
Cooktop will not operate
■
Is the control knob set correctly?
Push in knob before turning to a setting.
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On ceramic glass models, is the “Cooktop Lockout” set?
See “Cooktop Lockout” section.
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On coil element models, is the element inserted properly?
See “Coil Elements and Burner Bowls” section.
Excessive heat around cookware on cooktop
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Is the cookware the proper size?
Use cookware about the same size as the surface cooking
area, element or surface burner. Cookware should not extend
more than 1 in. (2.5 cm) outside the cooking area.
Oven temperature too high or too low
■
Does the oven temperature calibration need adjustment?
See “Oven Temperature Control” section.
Oven indicator lights flash
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Do the OVEN ON and OVEN HEATING indicator lights
flash?
See “Assistance or Service” section.
■
Do the OVEN HEATING and DOOR LOCKED/CLEANING
indicator lights flash?
The door lock has failed. See “Assistance or Service”
sections.
Oven will not operate
■
On some models, is the electronic clock/timer set
correctly?
See “Electronic Clock/Timer” section.
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On some models, has the oven selector been set to a
BAKE or BROIL function?
See “Baking and Roasting” or “Broiling” sections.
Cooktop cooking results not what expected
■
Is the proper cookware being used?
See “Cookware” section.
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Is the control knob set to the proper heat level?
See “Cooktop Controls” section.
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Is the appliance level?
Level the appliance. See the Installation Instructions.
■
On coil element models, is the element inserted properly?
See “Coil Elements and Burner Bowls” section.
Oven cooking results not what expected
■
Is the appliance level?
Level the appliance. See the Installation Instructions.
■
Is the proper temperature set?
Double-check the recipe in a reliable cookbook.
■
Is the proper oven temperature calibration set?
See “Oven Temperature Control” section.
■
Was the oven preheated?
See “Baking and Roasting” section.
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Is the proper bakeware being used?
See “Bakeware” section.
■
Are the racks positioned properly?
See “Positioning Racks and Bakeware” section.
■
Is there proper air circulation around bakeware?
See “Positioning Racks and Bakeware” section.
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Is the batter evenly distributed in the pan?
Check to make sure batter is level in the pan.
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Is the proper length of time being used?
Adjust cooking time.
■
Has the oven door been opened while cooking?
Oven peeking releases oven heat and can result in longer
cooking times.
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Are baked items too brown on the bottom?
Move rack to higher position in the oven.
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Are pie crust edges browning early?
Use aluminum foil to cover the edge of the crust.