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CUSTOMER CARE
AFTER-SALES SERVICE
Before calling the After-Sales Service:
1. See if you can solve the problem your-
self with the help of the suggestions given
in the “Troubleshooting guide”.
2. Switch the appliance off and back on
again it to see if the fault persist.
If after above checks the fault still occurs,
get in touch with the nearest After-Sales
Service.
• Always specify:
• A brief description of the fault;
• The type and exact model of the
oven.
• The service number (number after
the word Service on the rating plate),
located on the hand edge of the oven
cavity (visible when the oven door
is open). The service number is also
indicated on the guarantee booklet;
• Your full address;
• Your telephone number.
If any repairs are required, please contact
an authorized After-Sales Service (to
guarantee that original spare parts will be
used and repairs carried out correctly).